Wenchang Hotel Guide - 4 Stars Hotels in Wenchang, Hainan

"Excellent hotel, very friendly and great breakfast with a wide variety of foods "

"the ladies at the front desk were extremely helpful and patient with translations. The restaurant downstairs had a great breakfast dim sum buffet. There is a Bank of China nearby for withdrawing dollars. There is also a fruitmarket across the street, and we found plenty of restaurants. it was about 100 yuan by taxi from the airport to the hotel."

"1. Hotel could not find our booking. Yet hotels.com customer service only got back to our Friday's' call for help on Sunday, when the stay was over. 2. Hotel lobby was non air conditioned and people were smoking. 3. Staff at restaurant serving breakfast didn't care. Ok for us to self serve, but they didn't bother to replenish empty coffee pots. Food was cold w/o warmer. 3. Room toilet has strong stench fm the sewerage. 4. Lack security as anyone can access the hotel floors."

"Just fine, need to renovate "

"Hotel didn't noticed the King Bed room selection but did upgrade us to a seaview room instead. Facility is ok. Location is quite inside the area and you will definitely need a car to go around the area as taxi is not available in Wenchang."

"It is more like a Chalet than a Hotel. Toilets always over flooded. The bed at Pillow are uncomfortable.The breakfast was Poor"

"We spent 30 minutes arguing at check in as the staff told us the booking was for one breakfast only (instead of two) per room. We did bring along a hardcopy of our booking and so we showed them. Apparently in China, guests can opt to have breakfast count different from no. of guests.They finally gave two breakfast per room an hour later after checking with their agency in China."

"very old hotel but the rooms were well maintained and generally clean to the naked eye, however , the pillows were lacking in comfort as they were very flat and it was very difficult to sleep well with such flat pillows. The room had a turn down service for fruits and drinks which was welcoming and also nice to have. the pool was a little scary to even think about using , as the water seemed quite greenish from my room view on the 4th floor."

"很糟糕的体验 和酒店上述不符合 服务很差 登记入住已经花了六个小时 希望有个合理解释与补偿"