Exemplary guest service is the defining feature of every 5-star hotel in Alton. From the minute you arrive, staff attend to your every whim, whether recommending activities or providing a turn-down service. In addition, hotels must feature superior amenities to be considered for a 5-star rating. These can include deluxe baths, on-site spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.