Casablanca Hotel Guide - 5 Stars Hotels in Casablanca, Casablanca-Settat

"The hotel was clean , rooms could use a coat of paint but overall a great stay . Breakfast was decent ( the coffee on the other hand was one of the worst I've had in a hotel ) , reception staff was very friendly & welcoming , the ones doing breakfast seemed like they didn't want to be there but nevertheless they were helpful with guests when they were required to . "

"Very nice hotel"

"The building, service, food were all excellent the only small issue was the separate toilet in the bedroom with no handbasin"

"Clean room, breakfast Spa very expensive"

"We never had wifi in our room even after complaining several times. Had to call for the TV to work. We've had to go to reception just to get our cell phones to get wifi. Breakfast was okay, but tajines were covered with a very heavy lid that made it hard to get anything because there wasn't enough space to put the lid down. "

"A subpar stay. Definitely not up to global four seasons standards. Having stayed at numerous four seasons hotels all over the world, this is more like two or maybe three seasons at a maximum. A few things that led to this rating. 1) the room phone didn't work. I had to follow up multiple times over two days to have this fixed which led to multiple physical trips to reception to request anything I needed. 2) the pool didn't have changing rooms. Go and change in the toilet cubicle I was told. 3) On departure I was not helped with my luggage and had to load it in the car. This was watched by at least 5 hotel staff standing around aimlessly, none if which offered to help. Again, the hotel was fine and had all the amenities - just not nearly up to the four seasons or any five star standard I have come to expect and am paying for. I will be staying at the royal Mansoor next time."

"The hotel was generally good. The hotel generally felt very old and dated but the rooms and bathrooms were cleaned daily and well maintained. The location was good also. Very close to the train station and most local sightseeing and shopping destinations. The breakfast was definitely a major plus point and the staff were brilliant. Good variety of different food and an impressive amount of selection."