Outstanding guest service is integral to every 5-star hotel in Counce. From the moment you enter the lobby, staff attend to your every whim, whether arranging valet parking or providing a nightly turn-down service. In addition, hotels must offer upscale amenities to obtain a 5-star rating. These can include luxury bath products, on-site spa facilities, swimming pools, fine dining kitchens and knowledgeable concierge.