In Fence, a hotel is required to offer a specific number of high-end amenities to earn a 5-star rating. These may include on-site gyms, saunas and spas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer extra touches like welcome gifts.