In Grampian, a hotel is required to offer a specific number of high-end amenities to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches like welcome gifts.