Flawless guest service is integral to every 5-star hotel in Hillside. From the second you arrive, staff attend to your every whim, whether arranging customised tours or providing in-room beauty treatments. Plus, hotels must feature top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrobes, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.