Lujiazui Hotel Guide - 5 Stars Hotels in Lujiazui, Shanghai

"We had booked a Grand Tower Horizon Club Premier Bund view room but when we arrived we were given a free upgrade to a suite room, which had a fantastic view of the Bund and the Oriental Pearl. The hotel has old world charm and feel very luxurious - we have stayed a several Shangri La Hotels and this was definitely one of the best. The room was quiet so it felt like a very peaceful haven - good for relaxing in after two weeks travelling around China. We didn't use any of the restaurants or facilities, but we did have access to the Horizon Lounge on the 29th floor. The lounge was great - very good service from the staff with good options for breakfast. We also went for Afternoon tea and they also had a good selection of food and drinks in the evening from 5:30-7:30pm. If we return to Shanghai, I would definitely stay at the Shangri-La Pudong again."

"It was great"

"The hotel staff is truly outstanding. From the concierge to housekeeping, everyone was helpful, professional, and took great pride in their work. The property itself is spectacular spotlessly clean and very well-maintained."

"Best spot in Shanghai "

"Food and drink costs were exhorbitant"

"I think more kitchen appliances should be included like a coffee machine that uses capsules Also I have not been refunded my deposit yet - I have sent message with no reply"

"From the front door to checkout , me and my parents had a beautiful experience! I stayed in a Regents Club room with a beautiful city view. Room Service was amazing, and delicious! I loved Afternoon Tea and Happy Hour with amazing selections that I still think about. Location is top tier, if you truly wanted to, you could walk to some local restaurants or even have a pleasant walk to the mall. The Three Towers are around the corner! Back to the customer service experience: from remembering my parent’s drink order to being delivered tea and looking at the pearl tower change colors at night! Emma and Nicole were very kind and super cool! Even Emma helped me with my Chinese! My room was spotless every single time! All my items were organized and the housekeeping staff were funny and kind! I enjoyed being able to order from the restaurant straight to my room. The check-in was smooth and the hotel smelled amazing! Concierge was beyond helpful and I don’t even think I ever waited long for anything. I would definitely stay here again!! Also there’s at least 5 malls in a walking distance and the aquarium was Wonderful. I loved the location of this hotel! Thank you kindly for an amazing and memorable experience! 最好的酒店"

"Limited English in front desk"

"Clean rooms service is great location perfect and breakfast is fantastic "