In Pierpont, a hotel must offer a certain number of upscale conveniences to be rated 5 stars. These may include on-site gyms, spas and saunas, gourmet restaurants, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their outstanding standard of service. You can look forward to things like nightly turn-down services, concierge services and in-room massages. Some may even offer special touches such as a welcome gift.