Exceptional guest service is at the heart of every 5-star hotel in Racine. From the instant you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing a turn-down service. What's more, hotels must feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, gastronomic kitchens and knowledgeable concierge.