In Sonestown, a hotel must offer a specific level of high-end amenities to earn a 5-star rating. These may include on-site gyms, spas and saunas, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their outstanding service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches like welcome gifts.