In Stanley, a hotel must offer a specific level of upscale conveniences to be designated 5 stars. These may include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their guest-focused standard of service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may even offer special touches like a welcome gift.