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Ulasan untuk Hampton Inn Birch Run/Frankenmuth

2.5 out of 5
Hampton Inn Birch Run/Frankenmuth
12130 Tiffany Blvd, Birch Run, MI

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 438 dari 1000 ulasan" "
Penilaian 8 - Bagus. 278 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 149 dari 1000 ulasan" "
Penilaian 4 - Buruk. 75 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 60 dari 1000 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Anne

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was great!
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Mark S

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
The place is under construction and the pool was closed. They could let us know when we booked the hotel
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Michelle

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas
The rooms are described as having 2 queen beds and a couch. There are only 2 full beds in the room that is all and a desk chair. The rooms are in disarray. Paint peeling and water marks and my daughter's room had so much dust in the window you could pick it up by hand. Plus, they were remodeling, and you had to go outside and around to get into the room. Nobody was monitoring who was coming in and out so anyone could walk in.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Jacqueline

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Property was under renovations and we had no "heads up" before our reservation. Too noisy with highway traffic and other visitors. Breakfaat was in a meeting room bc of renovations and not up to Hilton standards. Carpet in room needs to be cleaned badly. Bath towels and face cloths stained. We only stay in Hilton hotels when we travel and this was OK but could have been handled better i.e. a temp reservation desk for assitance throughout our stay.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Tammy S.

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Didn’t like the reception area was under construction, would have like to haven know this before booking.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

louis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
we were greeted immediately, our rooms were ready, we were near each other and everything was new clean and working. breakfast was great and lots of coffee. we will return
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Christopher

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Heather

Bepergian bersama teman, Bepergian dalam rombongan
Clean hotel, pleasant staff. Booked because of the hot tub but it wasn’t working. Ice machine on our floor wasn’t working either.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Stephanie

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Stains on the comforter. Dirty bath tub, carpet... furniture is marked up. Hot tub is out of order. Sticky flooring. Hand soap is too high on the bathroom wall above sink for short peole to reach (I'm 5'1 and can barely reach). No vending machine on 2nd floor even though sign states there is one...
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Fred

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Safe and quiet
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Lawrisha

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really nice hotel staffing was very friendly & welcoming.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Patricia

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was clean and staff was friendly. Breakfast was yummy
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Nick

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The price and location was great
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The building and room was well taken care of with no major concerns.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Karl

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

michael

Disukai: Kebersihan, staf & layanan
The surrounding property of the Hotel could be in better shape by taking care of it. And then maybe, even have a short pet trail off to the side of property. No really outdoors area to sit and get fresh air.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Brandy

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Karlee

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

JASON, MILLINGTON

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect for getting on and off I-75. There is a Meijer (like Wal Mart) and shopping outlets nearby. Plenty of Sunni g options and Frankenmuth is minutes away.
Menginap 6 malam pada bulan Februari 2024

8/10 Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Starla

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Danielle

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Missing outlet cover in the room. Toilet tank lid did not fit. Wall chipping around ac/heat unit. Pool water was freezing!!

6/10 Cukup Baik

Kurt

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Dana

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only complaint I have is that the hand soap and lotion shampoo and conditioner where mounted on the wall and I’m all of 5 foot and I could barely reach them.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Teresa

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We usually stay at Hampton inns. Very rarely have I felt this unsatisfied. This location is over used. Filthy carpets. Smelled old and dirty. We were very unhappy with this location.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Sharon

Bepergian dalam rombongan
Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Came to hang out with friends at the pool. Pool was ice cold, way too cold to even swim in. Hot tub jets didn’t work. Very disappointed.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Larry

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Theresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Adequate for Over Night
The hotel was adequate - the road traffic was a bit loud and we heard noise from the rooms around us. The bottom of the bathtub was stained. However, the breakfast was one of the best I've had recently and the people were very friendly.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Tina, Goshen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly..the hotel itself needs some updating but it was good. We were worried after seeing some poor reviews, but most of them were unfounded.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Rachel, Joshua

Disukai: Staf & layanan
The room we stayed in seemed very worn. The bathroom had obviously seemed a lot of water as the trim and walls were expanded and coming off. Other than that, we really like the convenience of where it is, and the staff is great.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Samantha

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome place.
The staff was friendly and always at the front desk. They would greet and speak to us each time we passed but not in an overwhelming way. The pool and hot tub were clean and well kept. Rooms were clean and breakfast was a good variety. We will be back!
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Joseph III

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Close to all the things we wanted to do!!
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Ciara

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

4/10 Buruk

MARK

Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Fred

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic breakfast included, something for everyone.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

The Mitchell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Alex

Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Cathy

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Room was nice. Clean but a little run down. The toilet was almost unattached to the floor, the shower had some broken soap dispensers. Channel selection on the tv was limited. Breakfast was good. Nice set up very attentive to keeping everything filled. Good selection of breakfast items. Jets on the hot tub were barely pushing out water. Almost non existent. Nicely heated though.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Grace

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a wonderful stay! Perfect location for a weekend trip, friendly and attentive staff, and convenient amenities! Great to know it’s pet friendly as well- will be staying here in the future!!
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

George

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Fred

Menginap 1 malam pada bulan Januari 2024

2/10 Sangat Buruk

Cindy

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
NOT KID FRIENDLY AND EXTREMELY RUDE STAFF! Let me lead off by saying this was not our first stay. My family stayed at this hotel every single New Year’s for the last 8 years. My husband and his family have stayed there for about 20 years prior. This hotel USED to be great. I’ve never had a complaint, until now. We experienced safety issues in multiple areas, the hot tube was a lukewarm bath at best with jets that barely worked, the breakfast consisted of cold and hard pancakes and without any forks on the premises we were left to eat with spoons, broken juice machine, and a piece of our bed broken upon arrival. Not to mention that they treat the pool area like a free-for-all. If you have a thong bikini or want to swim naked I guess it’s allowed and if you have kids you'll be told to advert their eyes and leave the area. Then when you let staff know that it’s uncomfortable, unprofessional, and you’re dissatisfied the General Manager will come out and yell at you in a full lobby. NEVER AGAIN!!
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Everything was fine except the condensation on the window, the smell when the heater ran and the fact that when the room was dark I looked at the hallway door and could almost see the hallway. We were also right next to the exit door at the end of the hallway.
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Khalid

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Won’t stay again.
Hotel shows its age, faucets nearly falling off walls in shower. Door pry marks on room door, bathrooms dated and unclean (mold, stains). Short staff, had to go to front desk 5 out of 7 nights for towels, had to take out own trash.
Menginap 7 malam pada bulan Desember 2023

8/10 Bagus

Derek

Menginap 2 malam pada bulan Desember 2023

2/10 Sangat Buruk

Angela

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The pool and hot tub were very cold.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Gumaro

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Sandeep

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Needs uplifting
Friendly staff. Nice facility. Not storage drawers to place your items. Soaps and body lotion is so high, you need 6+ feet height to reach comfortably. Not kids or even adult friendly. Beds are average. TV is small and not much great.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

HUI

Menginap 1 malam pada bulan Desember 2023