Search Hotels in Birchwood Farms, Harbor Springs

"Yes"

"It was amazing hotel really nice staff hospitality was great n breakfast was filling "

"We tried to cancel due to my work and was denied and lied too about it. So went and giled a complaint with the store."

"The hotel itself was beautiful but unfortunately I fell in the shower for the 1st time in my life due to the poorly designed shower which allows water to spray outside of the shower. In a room with 2 queen beds and sleeps 4 you are provided with 4 bath towel sets and 1 small bath mat which is also not much thicker than a regular towel made of cotton. The shower stall itself only has a half of a glass wall which definitely does not stop the spraying of water outside of the shower. There are no anti slip mats/strips or signs warning you that water will in fact spray all over the floor soaking the only one bath mat provided. There absolutely needs to be some sort of anti slip mat or coated strip to prevent anymore falls. I’m also extremely disappointed and concerned why an incident report or even a statement wasn’t taken from me by the manager. I was instructed by the manager that it was against corporate policy and to send my information through the managers email which I did. I also was given an assistant managers phone number as well has a hospitality phone number which I left. I really hope management contacts me very soon to address this concern. "

"Na"

"Breakfast area is small but they do have lunch trays so you can bring it back to your room. You get fruit there is one waffle maker eggs and sausage offered daily and yogurt instant oatmeal and juice. Staff are very friendly and accommodating. Rooms are very clean but walls are very thin. "

"Hotel very unique, cool modern design, staff friendly and competent, Rooms spacious and well appointed, very chill and comfy stay."

"Decent, property and rooms are just a little outdated. "

"Great location. Rooms are quaint and cozy. Staff are exceptional. "