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Reviews of Frederick Street Townhouse

3.5 out of 5
Frederick Street Townhouse
25 Frederick Street, Jewellery Quarter, Birmingham, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 164 reviews" "
Rating 8 - Good. 34 out of 164 reviews" "
Rating 6 - Okay. 13 out of 164 reviews" "
Rating 4 - Poor. 9 out of 164 reviews" "
Rating 2 - Terrible. 5 out of 164 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, all staff very friendly & professional, continental breakfast a nice touch.
Stayed 1 night in May 2024

6/10 Okay

Clare

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Amazing character, self-serve breakfast and service was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Ed

Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decor and great value
Stayed 1 night in Feb 2024

8/10 Good

B

Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Madness 🎷🎶stay over accommodation
Fantastic find ,hotel on quiet side of the city, in jewellery quarter. The button factory next door is also great. Where you have your breakfast. We had dinner there too. Very nice. Matt the manager was very helpful and informative with any assistance we needed. Would recommend highly, plus would come again myself 👍👏👍👏
Stayed 1 night in Dec 2023

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean and cosy and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

nicky

Stayed 1 night in Sep 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The townhouse is unique, the decor was lovely with great amenities. The staff were welcoming friendly. We really enjoyed our stay and the continental breakfast in the adjoined bar. The second floor landing is somewhat crumbly but it is an added charm. Eco friendly too!
Stayed 1 night in Sep 2023

4/10 Poor

Martin

Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023
Response from Lauren - Hotel Manager on 5 Aug 2023
Hey there Amanda, Thanks so much for taking the time to leave us a review. We're really glad you had such a fantastic stay with us. We hope to welcome you back in the future. All the best, FST

10/10 Excellent

Bradley

Stayed 1 night in Jul 2023
Response from Lauren - Hotel Manager on 5 Aug 2023
Hey Bradley, Thanks for the review! Hope you see you again soon. All the best, FST

10/10 Excellent

Karen, Penrith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
fabulous
Stayed 1 night in Jul 2023
Response from Lauren - Hotel Manager on 14 Jul 2023
Hey there Karen, I hope you're well and thanks for leaving a review. We're really glad you enjoyed your stay with us and cannot wait to welcome you back in the near future! All the best, FST x

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay in an area with lots of history. Great facilities too and a great welcome. The button factory next door had a great menu. The only small thing is that we had a front facing room, and it was an exceptionally hot day. We didn’t arrive until early evening (the checkin experience was fantastic) but our room was like a melting pot. Two fans were provided in the room, and without these on all night it would have been unbearable. If the curtains had been drawn during the day it’s likely that this could have been avoided - a small thing, but one that would have been very welcome and would also help reduce the property’s energy bill. That said we would definitely stay here again, the surrounding area has so much we want to explore.
Stayed 1 night in Jun 2023
Response from Lauren - Hotel Manager on 5 Aug 2023
Hey there Stephanie, I'd like to thank you for leaving such a detailed review! We really appreciate the feedback and the tip about the curtains, we've started to do it on those warm days and it certainly makes a difference. We hope to welcome you back again in the future. Warmest regards, FST

10/10 Excellent

Adam

Stayed 1 night in Jun 2023
Response from Lauren - Hotel Manager on 14 Jul 2023
Hey Adam, Thanks so much for your review! We're thrilled you had a great stay with us and cannot wait to welcome you back in the future! All the best, FST

10/10 Excellent

G

Stayed 1 night in Jun 2023

8/10 Good

Scott, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Not handicap accessible. Room was tiny, but sufficient. Excellent help from the staff.
Stayed 2 nights in May 2023

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic room! (No. 8) staff were so friendly upon arrival, room had everything you needed, tea, fresh ground coffee, kettle, cafetierre, dab radio, hairdryer, ironing board and iron, 2 fans! Toiletries - everything you could think of. Beautiful high ceiling and double windows to the front, very very comfortable bed. It was right next door to the bottom factory that just happened to be having their secret garden launch party, with live music and food, which was amazing! Would highly recommend staying here... Set in the jewellery quarter and a 10 minutes walk to Brindley place!
Stayed 2 nights in May 2023
Response from Lauren - Hotel Manager on 27 May 2023
Hey Lidia, Thanks ever so much for this amazing review! We're so glad you had such a wonderful stay with us! Your kind words have really brought a smile to our faces and we cannot wait to welcome you back to FST in hopefully the near future. Kind regards, Lauren FST

10/10 Excellent

Rob

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely place and rooms. Informal and relaxed vibe. Will be back!
Stayed 1 night in May 2023
Response from Lauren - Hotel Manager on 27 May 2023
Hey Rob, Thanks so much for taking the time to leave us a review. The team here at FST are so happy with your kind words and we really appreciate your comments. We cannot wait to welcome you back to FST in the near future. Kind regards, Lauren FST

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unfortunately the mattress was far too soft and therefore we slept terribly and still have achy backs. The main light in the room also didn’t work.
Stayed 1 night in Apr 2023

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic friendly staff at both FST and the button factory. Would highly recommend
Stayed 1 night in Apr 2023
Response from Lauren - Hotel Manager on 9 May 2023
Hey L, Thank you so much for the very lovely and positive feedback. We are so lucky to have such a hardworking, loyal and happy team here and to hear that is translating to our customers is fantastic news to us. Thank you again for your kind words and support.Kind regards,Lauren FST reception

10/10 Excellent

Simon, Congleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff. Clean room and comfy bed. The music from Button Factory was loud but not so much as to disturb your sleep.
Stayed 1 night in Mar 2023

6/10 Okay

Miss

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel but not great service
nice room and well maintained but no staff to help with little questions or non emergency stuff when the pub next door is closed ( doesnt open till midday) Also we were promised a breakfast bag to be hung on our door but this never arrived :(
Stayed 1 night in Mar 2023

6/10 Okay

Miss Lucy

Stayed 1 night in Mar 2023

4/10 Poor

Fraser

Stayed 1 night in Feb 2023

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable overnight stay.
Outstanding one night stay -- staff super nice and helpful-- very comfortable and nicely firnished room with lovely extras such coffee, biscuits, bottled water, muesli pot etc. I asked for oat milk and it was provided instantly. Great bathroom, fab shower and thick fluffy towels.
Stayed 1 night in Jan 2023

10/10 Excellent

Morwenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great room at the front of the hotel. Very spacious comfortable and clean. Staff really friendly and helpful.
Stayed 1 night in Dec 2022

10/10 Excellent

Kathryn

Stayed 1 night in Dec 2022

10/10 Excellent

Celeste

Stayed 1 night in Nov 2022

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hire in the heart of JQ
Great hotel. Will be staying there again shortly. Super comfortable stay and very welcoming guests. Was nice to have a mini fridge with fresh milk for a coffee in the morning. I stayed in the single room and designed well. Next to the bed there is a wardrobe so adequate storage. Location great for the Jewellery Quarter and a walk into the City Centre.
Stayed 2 nights in Nov 2022

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Christmas Stay !!
From check in to check out, our stay was amazing. I took my partner for his birthday and requested the room reflect this, the staff went out of their way and it looked amazing. The room was clean and totally exceeded my expectations. Continental breakfast in the morning was lovely and the staff again went out of their way to make sure we were satisfied. Will definitely be returning x
Stayed 1 night in Nov 2022

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The room was clean, spacious and comfortable and the bathroom was finished to a high standard with a bath as well as a shower. The hotel is in a great area, an easy walk to central Birmingham and with plenty of bars and restaurants nearby.
Stayed 3 nights in Oct 2022

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Lovely town house lovely room nice and clean only problem was the window banged all night and unable to fix it because of the protective glass on it such a shame never slept . But everything else was great thank you for a great stay
Stayed 1 night in Oct 2022

10/10 Excellent

Lavinia

Stayed 1 night in Sep 2022

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely building, rooms are large and spacious and ours included a bath which was lovely, we came for my girlfriends birthday and the staff for more than accomadating when I asked for things. Will stay again, lovely night stay.
Stayed 1 night in Sep 2022

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large room, with good facilities. In quiet area so good nights sleep even though we were facing the road. Good breakfast .
Stayed 1 night in Jul 2022

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Staff were lovely and good location. The room smelt a little musty which was my only complaint. Breakfast was good, bed comfy. Overall very happy.
Stayed 1 night in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Matt

Stayed 1 night in Jun 2022

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022