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Ulasan untuk Hampton by Hilton Birmingham Broad Street

3 out of 5
Hampton by Hilton Birmingham Broad Street
200 Broad Street, Cumberland House, Birmingham, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 705 dari 1500 ulasan" "
Penilaian 8 - Bagus. 464 dari 1500 ulasan" "
Penilaian 6 - Cukup Baik. 176 dari 1500 ulasan" "
Penilaian 4 - Buruk. 85 dari 1500 ulasan" "
Penilaian 2 - Sangat Buruk. 70 dari 1500 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

8,2/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Sharon

Bepergian bersama teman
Disukai: Fasilitas
Parking was a bit tricky as there were no spaces when we arrived and half car park cones off. Breakfast was perfect plenty of choice more than enough to eat Room was clean and tidy Staff weee helpful and polite
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 4 Mei 2024
Hi Paul,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Steve

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ideally placed for exploring the city centre, good parking and excellent service!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 30 Apr 2024
Hi Steven,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Alister

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 30 Apr 2024
Hi Alister,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 Sangat Buruk

Tiona

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 30 Apr 2024
Hi Tiona,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Debbie

Friendly staff, good room and food
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Apr 2024
Hi Debbie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Gary

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy parking which was £12 which is about as expected for inner city hotel parking. Slap bang on Broad Street with lots of pubs and curry houses nearby. Easy short walk to Utilita Arena. We stayed a Saturday night and despite being on the 15th floor the bass and vibration from the nightclub beneath the hotel was going strong at 1am. Breakfast had a good selection.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Apr 2024
Hi Gary,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Felicetta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Apr 2024
Hi Felicette,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Tony

Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Apr 2024
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Sean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice clean and spacious rooms , close to theatre and entertainment areas. Breakfast included which was excellent too.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 16 Apr 2024
Hi Sean,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Kenichiro

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good in a basic way.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Arshad Jawed pada tanggal 16 Apr 2024
Hi Kenichiro,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 16 Apr 2024
Hi Melanie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Angie

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
The location was perfect and such a clean hotel
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 15 Apr 2024
Hi Angie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great weekend. Sincerely,Arshad Jawed Senior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was in an excellent location with on site parking available. The staff were excellent, very helpful. Friendly and polite. Breakfast was excellent in fact the whole stay was excellent.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 15 Apr 2024
Hi Mark,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad Jawed Senior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Arlaine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love our stay in this hotel with a complimentary breakfast which had lots of choices! Would stay again!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Arlaine,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Puneeta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Puneeta,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was lovely, breakfast had a good choice and variety of food, staff kept everything running smoothly despite being really busy. The waffles were a hit with my daughter.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Karen,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

MASAHIRO

Menginap 7 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 4 Mei 2024
Hi Masahiro,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

SHYAM

Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 4 Mei 2024
Hi Shyam,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Anne

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Room was comfortable size, staff very helpful, breakfast was great and good location.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Anne,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Stephen

Really enjoyed the stay. Good staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Stephen,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Natalie

Bepergian bersama keluarga
Disukai: Staf & layanan
The staff were very polite but the room let the hotel down. The blackout curtain was only over one of the windows so one window just had a thin net/ blind.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Natalie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with senior management. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Lorraine

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic hotel, staff very friendly and helpful, hotel was walking distance to all the main attractions.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 8 Apr 2024
Hi Lorraine,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
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Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Helen,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Ravi

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Only stayed for one night with my family and the room, breakfast, parking was decent. We’d stay afain
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 8 Apr 2024
Hi Ravi,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Chloe

Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Apr 2024
Hi Chloe,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Helen

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 6 Apr 2024
Hi Helen,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Elga

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked everything, but I was sad about the toilet, because it was disable, I believe they had to ask the question if I wanted that room with a toilet. But apart from this inconvenience I liked everything…
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 8 Apr 2024
Hi Elga,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Sharavana

Bepergian bersama keluarga
Disukai: Staf & layanan
We booked for 2 adult and 2kids but the room was good for only 2 adult and 1 child. Secondly the latches are not working for the bathroom
Menginap 1 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 5 Apr 2024
Hi Sharavana,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Sarah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Arshad Jawed pada tanggal 6 Apr 2024
Hi Sarah,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Dez

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice uotel and breakfast was good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 5 Apr 2024
Hi Dez,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Modupe

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really helpful staff across reception and the dining area. Really tasty breakfast also. Clean and decent sized rooms and bathrooms. Would stay again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 2 Apr 2024
Hi Modupe,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Nadine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walkable to Bull Ring mall Lots of bus service at door step Bars and restaurants all around
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 2 Apr 2024
Hi Nadine,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent value for money, good breakfast and friendly staff
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 4 Apr 2024
Hi Alexandra,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Grace Ann

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the food. Loads of Selection. Good service. Accessible to the city centre.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 1 Apr 2024
Hi Ms Grace,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Neil

Bepergian bersama keluarga
Disukai: Kebersihan
Lifts very crowded.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 1 Apr 2024
Hi Neil,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with maintenance to address the issue. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 Sangat Buruk

Jason

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The sofa bed was painful. It would have been more comfortable to sleep on a pile of broken glass. The room was dirty, the sink did not drain properly, the hvac system did not work, and there were no extra blankets or pillows for the sofa bed. While the overall stay was a very unpleasant, the hot chocolate at breakfast was good.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 31 Mar 2024
Hi Jason,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with HK. Once again please accept my apologies. Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Darcee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas
I like it but the bed wasn’t great because the mattress was too hard. The breakfast also wasn’t good. The hotel was clean, easy to get to, walkable, close to the train and canals
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Darcee,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Yordanos

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 14 Apr 2024
Hi Yordanos,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Billie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Need to have a better understanding of what risk assessment are. And have an understanding of litter children slipping in the showers. I have never had a hotel say they don't have bath/shower mats. My 3 yr old slipped in a shower and i has to chatch her. Very disappointed, please don't stay her if you have children.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Billie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with maintenance to address the issue. Once again please accept my apologies.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Ray

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were polite and efficient. Room was clean and well prepared.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Ray,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 Sangat Bagus

Song

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location and good size room
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Song,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Tomas

Traveler bisnis
Front house staff were polite and friendly; however, there was some hair on one of the towels, the shower did not feel clean, also some ventilation sound was not the most comforting when trying to sleep together with quite a firm mattress
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Tomas,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with maintenance to address the issue. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 Bagus

Becky

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great to have a big car park. Not easy to find the reception from the car park though. Loved waffles for breakfast.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Becky,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

8/10 Bagus

Em

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely friendly staff with a great breakfast!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Em,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

8/10 Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a really lovely 1 night stay here with my 2 children. The room was clean and the beds were comfy. The breakfast selection was very good and the staff were very friendly and helpful. I would definitely stay here again as the walk to the centre was also enjoyable.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Donna,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

6/10 Cukup Baik

Terri

Traveler bisnis
The rooms were very small which in its self was not problematic, but the temperatures were set at 23 and the room was very hot on initial entry. I was able to turn the temp down to 16 but that setting lasted but for a few hours by which it was the middle of the night and I was sweltering with heat. The property was not well insulated for noise and I could hear those above fe me sneezing. Very very poor sleep. Breakfast area was over crowded, and with little natural ventilation it was very hot! Was not comfortable at all!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 31 Mar 2024
Hi Terri,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with maintenance to address these issues. Once again please accept my apologies. Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

2/10 Sangat Buruk

Precious

Tidak Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi Precious,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was fine. It did not pretend to be anything it wasn't. The room provided all that was needed without bells and whistles, and thankfully the noise from outside didn't penetrate the double glazing. Broad Street is not the most salubrious area on a Saturday night, so the location is not brilliant but it is close to the centre of town so it was convenient. Food was fast-food basically, but done well, and the breakfast was good. No complaints at all.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi David,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were not totally comfortable about walking about outside coming back from a concert (even just walking from the tram stop)
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Arshad Jawed pada tanggal 28 Mar 2024
Hi David,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused.Have a have great day. Sincerely,Hampton by Hilton Birmingham Broad Street