Hilton Birmingham Metropole

Property class: 4

Choose dates to view prices

Reviews

7.8 out of 10
Good
Located close to Resorts World Birmingham and bp pulse LIVE, Hilton Birmingham Metropole provides concerts and live shows, a coffee shop/cafe and 2 bars. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a 24-hour health club and conference space, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
The current price is Rp1.663.065
Rp1.995.678 total
includes taxes & fees
23 Oct - 24 Oct

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

Hilton Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

King Suite

  • Sleeps 4
  • 1 King Bed

Single Room, 1 Double Bed

7.2 out of 10
Good
(27 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

8.4 out of 10
Very good
(57 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Double Beds

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 2 Double Beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Family Room, 3 Single Beds, Connecting Rooms

  • Sleeps 4
  • 3 Single Beds
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About the area

Located in Marston Green, a neighbourhood in Birmingham, Hilton Birmingham Metropole is near the airport and near a train station. Resorts World Birmingham and Bullring & Grand Central are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a match? See what's going on at National Exhibition Centre or bp pulse LIVE. Spend some time exploring the area's activities, including golfing. Visit our Birmingham travel guide
Map
National Exhibition Centre, Birmingham, England, B40 1PP

What's nearby

  • A lakeside park with a wooden bench, a metal fence, and a modern building in the background.
    National Exhibition Centre
    7 min walk - 0.7 km
  • Pendigo Lake
    2 min walk - 0.2 km
  • Resorts World Birmingham
    7 min walk - 0.7 km
  • The Vox Conference Centre
    7 min walk - 0.7 km
  • bp pulse LIVE
    10 min walk - 0.9 km

Getting around

  • Birmingham International Station
    18 min walk
  • Air Rail Link Tram Stop
    18 min walk
  • Birmingham Airport (BHX)
    10 min drive

Restaurants

  • Gild Lobby Bar & Lounge
    1 min walk
  • Caffè Nero
    5 min drive
  • Genting Hotel
    10 min walk
  • Zizzi
    10 min walk
  • Sky Bar & Restaurant
    10 min walk

About this property

Hilton Birmingham Metropole

  • Upscale family-friendly hotel near National Exhibition Centre
  • Located close to Resorts World Birmingham and bp pulse LIVE, Hilton Birmingham Metropole provides concerts and live shows, a coffee shop/cafe and 2 bars. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a 24-hour health club and conference space, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • You'll also find perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, outdoor furniture and ATM/banking services
    • A 24-hour front desk, 31 meeting rooms and luggage storage
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 795 individually decorated rooms include perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Highchairs and free extra beds
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and free toiletries
    • 55-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: ECOsmart. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Concerts/live shows

Family friendly

  • Free rollaway/extra bed
  • High chair

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 3 September 2026 to 23 October 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hilton Birmingham Metropole pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of GBP 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hilton Birmingham Metropole?

As of 28 Sep 2026, prices found for a 1-night stay for 2 adults at Hilton Birmingham Metropole on 23 Oct 2026 start from Rp1.663.065, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Birmingham Metropole?

Self-parking is available for GBP 20.00 per night.

What time is check-in at Hilton Birmingham Metropole?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hilton Birmingham Metropole?

Checkout is at noon.

Where is Hilton Birmingham Metropole located?

This family-friendly Birmingham hotel is located near the airport, within a 10-minute walk of National Exhibition Centre and bp pulse LIVE. Resorts World Birmingham and Bullring & Grand Central are also within 12 mi (20 km). Air Rail Link Tram Stop is 18 minutes by foot and Birmingham International Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Birmingham Metropole Reviews

7.8

Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 432 out of 1009 reviews
Rating 8 - Good. 258 out of 1009 reviews
Rating 6 - Okay. 154 out of 1009 reviews
Rating 4 - Poor. 95 out of 1009 reviews
Rating 2 - Terrible. 70 out of 1009 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel good value for money great breakfast and comfy bed but it was a shame about the refurbishment and no swimming facilities.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly and helpful. Rooms really clean. Food at the Brightside on the water was excellent. Best burger I’ve ever had. Loved the cocktails too. Will def stay again next time I come Birmingham. I’d highly recommend.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool and lovely stay. Lovely vegan sausages provided for breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good facilities lovely breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good location for NEC and good ok.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff were lovely, and the restaurant and rooms were very nice. Only major issue was that the carpet in our room was soaking wet, possibly from the previous guest or some kind of plumbing issue, and the whole room smelled of damp. Thankfully they moved us to a new room, and we had no issues after that.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were friendly and helpful. Breakfast was plentiful and great quality. First class experience.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn’t be anymore helpful. Highly recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast buffet
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is there for the NEC. It has a couple of bars one of which is over the lake. Good enough but quite overpriced in my opinion. Parking costs £30
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very helpful staff lovely big hotel great bar and food
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room, breakfast, facilities... Everything was / is good at this hotel. Have been staying for years now, and always sleep well and enjoy it!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fabulous helpful staff, very comfortable bed, good bar and bar snacks.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic breakfast and friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Nick the concierge and Fiona in the Gild bar were amazing and really helpful. We ate in the Gild bar on our second night and the food was very good. The rooms are looking a little run down but the aircon was working well and it was quiet. The swimming pool area was looking tired and the floor around the pool was exceptionally wet and slippery. Overall, good location for the NEC which was the reason for our stay.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is excellent with a good sized car park. Shame the room was quite poor. Aircon wasn’t working and made the stay terrible. Not what I was expecting from a Hilton.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lively, conveniently situated. Didn’t like the rats running across the path near where the new pods are being built. Can this be addressed.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nice room and enjoyed using the spa very handy to walk to the airport too
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very helpful, room spotless
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took nearly 45 minutes as there was an Elvis convention, which wasn't advertised on the website when we were booking. So there were alot of people trying to check in at the same time After check in was complete, the never of staff showed us where all the facilities were and booked us into the spa and swimming pool, which was a great enjoyment for the kids Evening meal was great. Ambiance was nice and staff were very helpful
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. With a spacious room and a delicious breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
room was clean, lovely and warm when we arrived. Staff were friendly and helpful.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were helpful, food was very good and easy to get even when restaurant was closed.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Calm, relaxing stay, very friendly staff. I had a small leak in the bathroom, which was fixed quickly by a very friendly engineer. All round good experience, highly recommended comfortable stay the night before my flight
Stayed 1 night in Feb 2026