Eksterior
Cek ketersediaan

Ulasan untuk Homewood Suites Birmingham-South/Inverness

3 out of 5
Homewood Suites Birmingham-South/Inverness
215 Inverness Center Drive, Birmingham, AL

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 334 dari 534 ulasan" "
Penilaian 8 - Bagus. 115 dari 534 ulasan" "
Penilaian 6 - Cukup Baik. 40 dari 534 ulasan" "
Penilaian 4 - Buruk. 21 dari 534 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 534 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Jason

Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Property was dirty. The hall ways were dirty and stained. Not just the carpet but also the walls. Room AC was not working and when I called the front desk reluctantly brought us a fan but no one ever came to look at the AC. Room was dirty, hairs in the bathroom and shower. We didn't even shower as a result. Huge stains on the old furniture. I took the cushions off the couch to try and use the fan to pull cool air from the hallway to the room and it looked like someone was murdered on the couch under the cushions. Informed the front desk at checkout that we had a bad time and they just pointed me to a phone number if I wanted to call and get money back. Not everyone is wanting a hand out, I just wanted to be heard instead of dismissed. Would not recommend.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Judy

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Francis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

TYRA

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

khadijha

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Ivey J. pada tanggal 18 Mar 2024
Thank you for your 5-star rating! We're delighted to hear that you had a great experience with us. Your support means the world to us, and we look forward to hosting you again soon. If you have any specific feedback or suggestions in the future, feel free to share. We look forward to welcoming you back again in the future. Best Regards,

10/10 Sangat Bagus

Janea

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I needed somewhere to stay for one night just for a post-op appointment, glad I chose this property just minutes away my doctors office and several other stores .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Hi Janea, Thank you for taking the time to share your feedback, we are so happy to hear that you enjoyed your stay with us and look forward to seeing you again in the near future. Best Regards,

6/10 Cukup Baik

Kenneth

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Lots of carpet and furniture wear and stains. The hallways are noisy. Doors slamming really hard all night. They are in the middle of exterior remodel so there was equipment and workers around. I cut my trip short and only stayed one night. Not a place I will go back to stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Hi Kenneth, I sincerely apologize that your stay with us was not up to your expectations. Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience. We strive to provide all of our guests with exceptional service and a memorable stay, and I regret that we fell short in meeting your expectations on this occasion. I am happy to announce that the repairs to the outside of the building are now complete.We hope that you will give us the opportunity to welcome you back again in the near future. Best Regards,

8/10 Bagus

Joseph

Traveler bisnis
Disukai: Kebersihan
Definitely an older property, but clean and convenient. The breakfast was excellent and the lobby inviting. The staff was kind but not encaging.
Menginap 4 malam pada bulan Februari 2024

8/10 Bagus

Daryl L.

Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
I was put in a handicap room very strange
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Hi Daryl, Thank you for choosing to stay with the Homewood Suites Inverness, I sincerely apologize that you were placed in accessible room. I hope that we can welcome you back soon to make this right. Best Regards,

8/10 Bagus

Ava

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Really enjoyed the stay. It was safe which was one of my major concerns and the shopping area was a pkus as well. Only negative was the roo had a wet musty odor to it.
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Ava, Thank you for choosing the Homewood Suites Inverness, I am happy that you enjoyed your stay and nearby shopping. I sincerely apologize for the odor you experienced. I have addressed this issue with the housekeeping team to ensure this does not occur in the future. Best Regards,

10/10 Sangat Bagus

Andrew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I reserved this suite for ease and comfort traveling with my family. It was a very large and nice suite
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Andrew, Thank you for choosing to stay with the Homewood Suites Inverness. I am very happy that our spacious and comfortable suites suited your family's needs. We look forward to welcoming you back again in the near future. Best Regards,

10/10 Sangat Bagus

Rafif, Winnipeg

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,

10/10 Sangat Bagus

Renaldo, Greensboro

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Thank you for your 5 star rating, we are very happy that you enjoyed your stay with us and look forward to welcoming you back in the near future. Best Regards,

10/10 Sangat Bagus

Karekin, Denton

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great costumer service and super clean.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Thank you for choosing to stay at the Homewood Suites Inverness, I am very happy that you enjoyed your stay with us. We look forward to seeing you again. Best Regards,

2/10 Sangat Buruk

Sabrina

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property needs a major renovation and a deep clean. Staff was very accommodating and assisted best they could. Majority of appliances, fixtures, lights, toilets, TVs are in disrepair. The carpet and tile floor needs either replacement or a deep clean..stains and holes throughout. Fans and curtains have not been cleaned also having multiple stains and caked on dirt. Had our room moved to another which was a little better but still not Hilton quality I’ve seen in the past. Overall disappointed in Expedia’s and AAA’s ratings of the property and that a Hilton hotel is in this bad of shape. Will not return.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay. I appreciate our honest review and value your input as it helps us improve our services. I understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. I apologize for the issues you encountered during your stay. My team is committed to providing exceptional service and accommodations for our guests and will use your feedback as an opportunity to address the areas that need improvement. Thank you once again for choosing our hotel. Best Regards,

10/10 Sangat Bagus

Juan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Ivey J. pada tanggal 3 Apr 2024
Thank you for your 5-star rating. We are happy to hear that you enjoyed your stay with us and hope to welcome you back again in the near future. Best Regards,

4/10 Buruk

Jay

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. My sincere apologies that your stay was not a pleasant one, I hope that you will give us the opportunity to make it right. Best Regards,

10/10 Sangat Bagus

THOMAS

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for your 5* rating, we appreciate you taking the time to review our hotel and we hope to welcome you back again in the near future. Best Regards,

6/10 Cukup Baik

Stacey

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
Disukai: Staf & layanan
A big hotel but rooms are dated. Needs a lot of renovations. Should start with the carpets! Nice that it is pet friendly but people are not considerate enough to clean up their dogs mess. Location is good, off 280, Walgreens, Starbucks, fresh market are all within walking distance. Seems safe around the property. Breakfast was normal standard hotel breakfast, didn’t really taste fresh.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay. We appreciate our honest review and value your input as it helps us improve our services. We understand your concerns regarding the needs for renovation and want to assure you that we take them seriously. We constantly strive to maintain a high standard of comfort and aesthetics for our guests, and we are actively working on plans for renovations in the near future. We would love to have the opportunity to welcome you back in the future to provide you with an enhanced experience that reflects the improvements we are making. Thank you once again for choosing our hotel, and hope to have the pleasure of serving you again soon. Best Regards,

10/10 Sangat Bagus

Pamela

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always stay here when in the Birmingham area.
Menginap 2 malam pada bulan November 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for choosing to stay with us during your travel to the area, we are eternally grateful. We look forward to welcoming you back again in the near future. Best Regards,

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Booked a room with a queen bed and a sofa bed for three people. The sofa bed wasn't made up and there was no bedding for it in the room. Went to the front desk to get the necessary bedding as well as fresh batteries for the tv remote as the batteries in the remote were dead and corroded. Front desk staff was very polite and helpful with these issues.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to review our hotel, I want to apologize for the inconveniences that you experienced; however, I am happy that our staff was able to assist you. We hope that you come back to visit us again soon. Best Regards,

6/10 Cukup Baik

Erin

Menginap 1 malam pada bulan November 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your rating about your recent stay at our hotel.From this rating, it seems as if there are some concerns that need to be addressed and I would like the opportunity to speak with you further about your experience. If you have a moment please contact me to discuss your experience. Best Regards,

10/10 Sangat Bagus

JEFFREY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great views
Menginap 1 malam pada bulan November 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,

8/10 Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Hello, Thank you for your review. We are glad to see that you enjoyed your stay with us & look forward to welcoming you back again in the near future. Best Regards,

10/10 Sangat Bagus

Gregory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to review our hotel, we are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

10/10 Sangat Bagus

Alma

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to review our hotel. I am happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

2/10 Sangat Buruk

Ryan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
DO NOT STAY HERE! I travel a lot and this property was one of the top three worst hotels that I’ve ever stayed in. Common hallways not vacuumed and carpets are very dirty, walls with peeling paint. Room carpet was was ripped, stained and disgusting. Stained sheets, worn duvets, holes in black out shades, Odor in room was rough. This property needs massive TLC and a serious deep clean. Was so grossed out by this place I didn’t even think about trying the breakfast. Slept very little as could not get comfortable in such an unclean environment so packed up and left very early. I’ll stick with the Marriott brand as never had any issues with their quality control.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel and we appreciate your honest review and value your input as it helps us to improve our services. At our hotel, we prioritize the cleanliness and hygiene of our facilities, and I am disappointed to hear that we fell short of your expectations. Please be assured that I have taken your feedback seriously and have addressed the issue with our housekeeping team to prevent any recurrence. Again, I sincerely apologize for the issues your experienced during your stay. Best Regards,

10/10 Sangat Bagus

Tim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay. The staff was very friendly.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. I am very happy to see that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

8/10 Bagus

Ericks

Menginap 2 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 4 Jan 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are happy that you enjoyed your stay here and hope to welcome you back again in the near future. Best Regards,

10/10 Sangat Bagus

Peggy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Last -minute reservation, reasonably priced. The studio suite was very clean and comfortable. Wallpaper and carpeting needs replaced in several area of the hotel, however my opinion is that I would definitely stay here again!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Hi Peggy, Thank you so much for taking the time to review our hotel, I am happy to see you enjoyed your stay with us. We look forward to welcoming you back in the near future. Best Regards,

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The staff at this hotel is fabulous! Our reservation was over booked but they took care of us and were so great to work with. We will be back!
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Hi Amy, We apologize once again for the inconvenience that the overbooking caused. We hope to welcome you back again in the near future. Best Regards,

8/10 Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for choosing Homewood Suites Inverness, we hope to welcome you back again in the near future. Best Regards,

10/10 Sangat Bagus

Allen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for choosing Homewood Suites Inverness, we look forward to welcoming you back in the near future. Best Regards,

10/10 Sangat Bagus

Jason E.

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect stay!!!
Everything about our stay was excellent. The staff was extremely friendly and professional and accommodating in every possible manner. Our room was even bigger than expected and provided top notch comfort for our overnight stay. Perfect location as well. I look forward to our next trip to Homewood Suites.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Hi Jason, Thank you so much for your positive review! We're so thrilled that you had a great experience with us. Our team works hard to ensure that every aspect of your trip is enjoyable, from the booking process to your stay at the hotel. We appreciate your kind words and hope to continue providing you with exceptional service in the future. Best Regards,

2/10 Sangat Buruk

Will, Covina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 10 malam pada bulan Agustus 2023
Tanggapan dari IveyJ. pada tanggal 6 Okt 2023
We're sorry to hear that you had a negative experience with us, we take customer feedback seriously. If you could please kindly contact me with specifics so that I can address your issues. Best Regards,

10/10 Sangat Bagus

Lynn

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was super nice and friendly!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Lynn, Thank you for your kind words about our staff. We strive to provide excellent customer service, and it's always gratifying to know that our efforts are recognized and appreciated. We will be sure to pass along your compliments to our team members, as they will be thrilled to hear about your positive feedback. Best Regards,

10/10 Sangat Bagus

Greg

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari IveyJ. pada tanggal 6 Okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 Sangat Bagus

Vicki

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari IveyJ. pada tanggal 6 Okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 Sangat Bagus

Katherine

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Fast check in
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

10/10 Sangat Bagus

Andreas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari IveyJ. pada tanggal 6 Okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

10/10 Sangat Bagus

Pam

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for kind rating. We are so happy you enjoyed your stay with us. We hope to welcome you back in the near future. Best Regards,

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Look elsewhere
Booked a double room with kitchenette. Carpet was wet in one room for unclear reason. Front desk did not know either (??) but was nice enough to provide a box fan to try and dry it. Shower/baths were not clean (hair and grime). Kitchen area had food scraps on the floor. No draw curtains on the windows and we happened to be by a spotlight. Overall not a great stay but fortunately it was just an overnight passing through. Would look elsewhere
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
We deeply apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and we understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We hope to have the opportunity to make it up to you and provide a much better experience. Best Regards,

4/10 Buruk

Brian

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for taking the time to review our hotel. I am sorry to see that you had a negative experience with us. We hope that you will allow us to opportunity to make it right on a future stay. Best Regards,

8/10 Bagus

david r

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for taking the time to review our hotel. I am happy to see that you enjoyed your stay with us and we hope to welcome you back again in the near future. Best Regards,

8/10 Bagus

Lori

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

8/10 Bagus

Lydia

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Thank you for your kind review! I am thrilled to hear that you had a great experience at our hotel. We strive to provide exceptional service and your feedback serves as motivation to our team. I hope to welcome you back again soon! Best Regards,

4/10 Buruk

Nicole

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The carpets in the room and hallways were stained. My toilet seat was broken. The bathroom light was pushed in and flickered a lot. The bathtub was soft in the middle. My ceiling fan was so loud and loose. My comforter had blood on it. The bathroom toilet ran and the bathtub leaked. There was left over clothes. Barely any towels and wash clothes. No hairdryer. The sofa bed mattress was stained. The Ac didn’t work great. The refrigerator didn’t cool very well. The elevator broke. The whole place needs a renovation. The staff didn’t know English or what was going on. I’m never staying there again.
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Nicole, I want to take the time to sincerely apologize for the inconvenience and disappointment caused by the condition of your room. This is certainly not up to our usual standards, and I understand how frustrating it must have been for you. We take cleanliness and maintenance seriously. Once again, I apologize for what you experienced, I hope that you give us the opportunity to make it right on a future stay. Best Regards,

2/10 Sangat Buruk

Shawn

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Juni 2023
Tanggapan dari Ivey J. pada tanggal 6 Okt 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly.Best Regards,

10/10 Sangat Bagus

Paulette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hot breakfast was a bonus. Nice pool and basketball court.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Ivey J. pada tanggal 30 Jun 2023
Paulette, Thank you for choosing to stay with Homewood Suites Inverness, we are so happy that you enjoyed your stay with us! We hope to welcome you back again in the near future. Best Regards,

2/10 Sangat Buruk

Barry, MOUNTAIN HOME

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Ivey J. pada tanggal 30 Jun 2023
Barry, Thank you for your feedback. We appreciate all guest reviews and would love to learn more about your experience in order to address any concerns you may have had. Please reach out to the hotel directly Best Regards,