The Macdonald Burlington Hotel sits in the heart of Birmingham City Centre, offering a refined retreat where guests can enjoy city life and fine dining.
Travelers find comfort at Macdonald Burlington Hotel with amenities like dry cleaning and laundry services. Two stylish bars offer places to unwind, while the Scottish Steak House serves local flavors. Free in-room WiFi and tour assistance help guests explore Birmingham.
Located in Birmingham City Centre, a neighbourhood in Birmingham, Macdonald Burlington Hotel is in a shopping district and near the airport. Bullring & Grand Central and Broad Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. Spend some time exploring the area's activities, including golfing. Visit our Birmingham travel guide
Close to Bullring & Grand Central and International Convention Centre, Macdonald Burlington Hotel provides dry cleaning/laundry services, 2 bars and a business centre. The on-site local cuisine fine-dining restaurant, Scottish Steak House, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Full breakfast (surcharge), free newspapers and wedding services
Smoke-free property, 15 meeting rooms and a front desk safe
Concierge services, luggage storage and a 24-hour front desk
Guest reviews give top marks for the helpful staff and location
Room features
All 112 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
Bathrooms with shower/bath combinations and hairdryers
LCD TVs with digital channels
Daily housekeeping, desks and phones
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 24 per person
2 bars/lounges
A restaurant
Snack bar/deli
Restaurants on site
Scottish Steak House
The Burlington Bar
The Burlington Lounge
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
15 meeting rooms
Business centre
Conference centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Bathroom emergency pull cord
Braille/raised signage
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
5 floors
Banquet hall
Built in 1872
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with digital channels
Food and drink
24-hour room service
More
Air conditioning
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately GBP 24 per person
Nearby parking fee: GBP 9.50 per day (328 ft away)
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: GBP 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property is also known as
Burlington Macdonald
Burlington Macdonald Hotel
Hotel Macdonald Burlington
Macdonald Burlington
Macdonald Burlington Birmingham
Macdonald Burlington Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Hotel Burlington
Macdonald Burlington
Macdonald Burlington Hotel Hotel
Macdonald Burlington Hotel Birmingham
Macdonald Burlington Hotel Hotel Birmingham
Frequently asked questions
Is Macdonald Burlington Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Macdonald Burlington Hotel?
As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at Macdonald Burlington Hotel on 8 Apr 2026 start from Rp1.673.945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Macdonald Burlington Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Macdonald Burlington Hotel?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Macdonald Burlington Hotel located?
Located in Birmingham City Centre, this hotel is within a 5-minute walk of Victoria Square and Bullring & Grand Central. Broad Street and International Convention Centre are also within 15 minutes. Grand Central Tram Stop is only a 2-minute walk and Corporation Street Tram Stop is 2 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Macdonald Burlington Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 456 out of 1007 reviews
10 - Excellent
456
Rating 8 - Good. 306 out of 1007 reviews
8 - Good
306
Rating 6 - Okay. 144 out of 1007 reviews
6 - Okay
144
Rating 4 - Poor. 62 out of 1007 reviews
4 - Poor
62
Rating 2 - Terrible. 39 out of 1007 reviews
2 - Terrible
39
Reviews
Verified
10/10 Excellent
adrian
17 Mar 2026
Liked: Cleanliness, staff & service, amenities
Lovely hotel very central all staff lovely
adrian
Stayed 2 nights in Mar 2026
Verified
8/10 Good
Emma
7 Mar 2026
Liked: Cleanliness, staff & service
Loads of shops near by and right opposite the train station so excellent location
Thank you for a beautiful room and excellent customer from the moment we checked in until the moment we left the hotel. A great choice for those who are coming to the Hippodrome performances. A stone's throw away from New Street station.
Breakfast was amazing and staff couldn't be more helpful.
Its an old hotel so can be a bit chilly but beds were comfy and cozy
Sara
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Sarah
31 Dec 2025
Liked: Cleanliness, staff & service, amenities
Clean and spacious room as was upgraded to suite.staff friendly and beds very comfy.nice and quaint hotel.would defo sty again
Sarah
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Andrew
7 Dec 2025
Liked: Cleanliness, staff & service, room comfort
Excellent breakfast
Andrew
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Anton
16 Dec 2025
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a lovely location. Adam and Lyndsey were so so helpful, I dont think Ive met a better reception anywhere else, this is customer service with a smile which is rare now. Rooms are big and spacious, lovely warm and cosy, just a great trip and stay all round.
Great service from the front reception Mini and the breakfast staff.
Room was lovely although the bed was too soft for us. Toiletries good quality
Would definitely go back due to location as well as a lovely hotel
The Burlington is unique in that it adjoins the Railway Station and also fronts New Street the main shopping street.
Built by The Midland Railway and containing the original beautiful Architecture.
The bedrooms are large, the breakfast excellent and the staff perfect.
We organised an event here via Ella and we booked 6 bedrooms.
The most convenient location in Birmingham.
Absolutely recommended.
Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Have stayed here many times in the past due to the great location, quirkiness, design and history of the hotel. All previous stays were great. This one, not so much. Heating wasn’t working in the room and the shower dripped constantly waking us up. McDonald Hotels need to get back to the standard they had before.