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Ulasan untuk Village Hotel Coventry

3.5 out of 5
Village Hotel Coventry
Dolomite Avenue, Coventry Business Park, Coventry, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 405 dari 1000 ulasan" "
Penilaian 8 - Bagus. 344 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 134 dari 1000 ulasan" "
Penilaian 4 - Buruk. 76 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 41 dari 1000 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Miroslava

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Staff and service were very polite.check in was excellent. for lunch we order wraps,loaded fries with chicken and from kids menu sausage with mash,peas and ice cream. Well...waiting time around 30min with couple of guest around at12.30pm...fries arrived with no chicken,sausage with beans,no ice cream. Chicken Wrap was ok but no seasonings at all. My room 140 was dusty and bathroom needed better clean.i do understand somedays it might be busier then others and is not possible to deepclean however this was "must do"everyday clean.However we really enjoyed our stay. Swimming pool was amazing.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tiago Rosa pada tanggal 15 Mei 2024
Dear Miroslava,Thank you. I glad that even with some issues you ended up having an enjoyable stay.Hope to welcome you back in the future.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Glynne

Bepergian bersama teman
Typical village hotel, reliable standards.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Tiago Rosa pada tanggal 10 Mei 2024
Dear Glynne,Thank you for your 5/5 review.

8/10 Bagus

saul

Menginap 1 malam pada bulan April 2024
Tanggapan dari Tiago Rosa pada tanggal 2 Mei 2024
Dear Saul,Thank you for your 4/5 review.

10/10 Sangat Bagus

Mark

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
it was great thank you for the team at the hotel
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tiago Rosa pada tanggal 29 Mar 2024
Dear Mark,Thank you for your review.

8/10 Bagus

Darren

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tiago Rosa pada tanggal 17 Apr 2024
Dear Darren,I'm Sorry you didn't have a more positive experience with us.

6/10 Cukup Baik

madhavan

Traveler bisnis
Disukai: Staf & layanan
location and ease of transport
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tiago Rosa pada tanggal 19 Mar 2024
Dear madhavan,Thank you for your review.

4/10 Buruk

Scott, Dundee

Bepergian bersama teman, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Leisure facilities were excellent, everything else was sub par, especially considering the cost of our 4 night stay.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Tiago Rosa pada tanggal 15 Mar 2024
Dear Scott,Thank you for taking the time to write a review of our Hotel.I'm sorry we couldn't give you an excellent experience all round.Kind RegardsTiago RosaReception Manager

4/10 Buruk

Nigel

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Tiago Rosa pada tanggal 3 Apr 2024
Dear Nigel,I'm sorry we didn't give you a 10/10 experience.

8/10 Bagus

lynn

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay overall, quiet rooms, comfy bed and great shower, breakfast good, but sort the potatoes out they either need to be crispy or hash browns!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 27 Feb 2024
Dear Lynn,Thank you for such great feedback.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Barry

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 27 Feb 2024
Dear Barry,Thank you for the 5/5 feedback.

6/10 Cukup Baik

Fiona

Traveler bisnis
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
I stay in a lot of hotels both for business and leisure. This Village Hotel was 'ok'. Finding a previous occupants contact lens at the side of the bed wasn't fun and the bathroom was incredibly tired and grotty. The staff were lovely but you got the impression they were lacking in energy. Great location and the usual Village trappings but not my best experience by a long way.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 24 Feb 2024
Dear Fiona,Thank you for your feedback.

8/10 Bagus

Paul, Basingstoke

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 21 Mar 2024
Dear Paul,Thank you for such a good score.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Sally

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 24 Feb 2024
Dear Sally,Thank you for your 10/10 score.

8/10 Bagus

martin

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 19 Feb 2024
Dear MArtin,Thank you for your score and experience.Kind RegardsTiago RosaReception Manager

6/10 Cukup Baik

Alan

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Lack of light
The room was very poorly lit. It was impossible to tell if the room was vlean or not.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 19 Feb 2024
Dear Alan,Thank you for taking the time to write a review of our Hotel.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
All good thanks
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Tiago Rosa pada tanggal 19 Feb 2024
Dear Guest,Thank you for your 10/10 score.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Amy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Village Coventry pada tanggal 18 Feb 2024
Hello, thank you for providing us with your feedback. We are happy that you enjoyed your stay. We are looking forward to seeing you again soon.

10/10 Sangat Bagus

David Warren

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight stay at the Village Hotel
It was a great stay, The room was Nice, the health and fitness suite was amazing, the staff were friendly, would recommend!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Village Coventry pada tanggal 18 Feb 2024
Hello, thank you for providing us with your feedback. We are happy that you enjoyed your stay and had use of the leisure facilities. We are glad that our staff have met your expectations.We are looking forward to seeing you again soon.

2/10 Sangat Buruk

Tom

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
Poor
Tired dated rooms. Poor breakfast and had my car broken into in the night. Won’t be going back anytime soon.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Village Coventry pada tanggal 18 Feb 2024
Hello, Thank you for your valuable time providing us with your feedback. We are sorry that you haven't fully enjoyed your stay with us and had your car damaged during your stay. We are currently working on a process to improve the security of our car park. If you do decide to stay with us again please let us know and we will try to make sure that your stay is as comfortable as possible.

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Brilliant stay
Have stayed at the Village several times, we love it, the staff remember you, the service is brilliant as long as we can afford it
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Team Coventry pada tanggal 9 Feb 2024
Hello Jennifer, thank you ever so much for taking time to provide us with your feedback, we are very pleased you always enjoy staying with us and we are looking forward to seeing you again soon

2/10 Sangat Buruk

Lucy

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Team Coventry pada tanggal 9 Feb 2024
Hello Lucy, We were disappointed that your recent stay did not meet your expectations, would you happen to be in the area again please do not hesitate to get in touch with us ahead of time so that we can make sure your next stay is more enjoyable, wishing you a good day

8/10 Bagus

Bob

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Really good weekend with a few tweaks it would be a fantastic weekend.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Michael pada tanggal 7 Feb 2024
Hello, thank you for taking the time to leave us your feedback, we are happy you enjoyed your stay and hope to see you again soon

8/10 Bagus

Hitesh

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Tiago Rosa pada tanggal 1 Feb 2024
Dear Hitesh,Thank you for the 8/10 feedback. on your next stay I hope we can get the 10/10 that we all want.Kind RegardsTiago RosaReception Manager

2/10 Sangat Buruk

ABDULAZIZ

Tidak Disukai: Kondisi & fasilitas properti
Extremely noisy, bar and club on the ground floor. Blinds don’t fully cover the windows
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 30 Jan 2024
Good evening, I hope all is well Thank you for your feedback we are so sorry it wasn't perfect, I will follow up with the team We really hope we will see you again in the future Kind regards Mark Starkey

8/10 Bagus

b

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mark pada tanggal 30 Jan 2024
Good morning I hope all is well thank you for your feedback and we really look forward to seeing you again soon Mark Starkey

10/10 Sangat Bagus

Kaan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mark pada tanggal 30 Jan 2024
Good morning I hope all is well thank you for your feedback and we really look forward to seeing you again soon Mark Starkey

6/10 Cukup Baik

Chris

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
Poor Service
Booked a club room to include gym and swimming but was then told by a staff member swimming was until 6pm for children. Walked past the pool at 6.45pm to see children still in pool, then told it ends at 7pm so my children missed out. Complained twice about noise from room above both in the evening and at 5.30am in the morning and nothing done about it. Given a weak apology which doesn’t cut it. I stay in hotels both home and abroad weekly and this is my first ever negative review and won’t be rushing back here.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 30 Jan 2024
Good evening, I hope all is well Thank you for your feedback we are so sorry it wasn't perfect, I will follow up with the team We really hope we will see you again in the future Kind regards Mark Starkey

8/10 Bagus

Laura

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 30 Jan 2024
Good morning I hope all is well thank you for your feedback and we really look forward to seeing you again soon Mark Starkey

4/10 Buruk

Aditi

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari mark pada tanggal 30 Jan 2024
Good evening, I hope all is well Thank you for your feedback we are so sorry it wasn't perfect, I will follow up with the team We really hope we will see you again in the future Kind regards Mark Starkey

6/10 Cukup Baik

James

Disukai: Staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 30 Jan 2024
Good evening, I hope all is well Thank you for your feedback we are so sorry it wasn't perfect, I will follow up with the team We really hope we will see you again in the future Kind regards Mark Starkey

10/10 Sangat Bagus

Hitesh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 30 Jan 2024
Good morning I hope all is well thank you for your feedback and we really look forward to seeing you again soon Mark Starkey

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mark pada tanggal 18 Jan 2024
Thank you for feedback and we look forward to seeing you again soonKind regards Mark

10/10 Sangat Bagus

Steven

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Darts q shool trip jdc
Fantastic stay very clean and nice staff Drinks at bar over priced Very nice thow stay again ? Yes i would
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mark pada tanggal 18 Jan 2024
Thank you for your feedback and we hope to see you again soonkind regardsMark

10/10 Sangat Bagus

Carl

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay
Rooms good size and clean, check in really easy and bar reasonable price
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari mark pada tanggal 18 Jan 2024
Thank you for your feedback and we hope to see you again soonkind regardsMark

6/10 Cukup Baik

Yiu Pun

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Yiu Pun,Thank you for your feedback.Kind RegardsTiago RosaReception Manager

8/10 Bagus

Andrew

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari mark pada tanggal 30 Jan 2024
Good evening, I hope all is well Thank you for your feedback we are so sorry it wasn't perfect, I will follow up with the team We really hope we will see you again in the future Kind regards Mark Starkey

8/10 Bagus

Azeez

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Azeez,Happy to see the score of 8/10 you gave us.Hope to welcome you back.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Chris

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Chris,Thank you for your great score given to our Hotel.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Jennifer

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Jennifer,Wow what a great score, Thank you so much.Kind RegardsTiago RosaReception Manager

2/10 Sangat Buruk

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Paul,I'm sorry we were unable to give you a 10/10 experience.Kind RegardsTiago RosaReception Manager

6/10 Cukup Baik

Maureen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 11 Jan 2024
Dear Maureen,Thank you for your feedback.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Norman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sleeping
Relaxing
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Dear Norman,Thank you for your score.

4/10 Buruk

Rumun

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Dear Rumun,Thank you for your feedback.

10/10 Sangat Bagus

Zuzanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Dear Zuzanna,Thank you for a 10/10 feedback.

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Main shower head did not work
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Dear Peter,Thank you for your feedback.

10/10 Sangat Bagus

Denise

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely hotel I booked this for my son and grandson. My son said it was a lovely hotel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Dear Denise,Always great to read such fantastic feedback.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Sam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tiago Rosa pada tanggal 21 Des 2023
Thank you for the 5/5 score.

6/10 Cukup Baik

Helen

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The bathroom was disgusting. There was still items from a previous guest. A used razor on the shower. Long hairs on the shower and used tissues in the bin. Grim
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tiago Rosa pada tanggal 28 Nov 2023
Dear Helen,Thank you for taking the time and the trouble to let us have your feedback, most appreciated. Kind regardsTiago RosaReception Manager

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tiago Rosa pada tanggal 28 Nov 2023
Dear Laura,Thank you for such an amazing feedback.Kind RegardsTiago RosaReception Manager

10/10 Sangat Bagus

Kathy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely stay and had a free upgrade
Menginap 1 malam pada bulan November 2023
Tanggapan dari Tiago Rosa pada tanggal 5 Nov 2023
Dear Kathy,I'm happy to read you had a lovely stay.Kind RegardsTiago RosaReception Manager