Cari Ryokan di Bishop's Stortford

"My room was very tired and not in keeping with the brand expectation. My carpet had a very large burn or threadbare spot. The bathroom was older and not the cleanest. Staff pleasant."

"No air-conditioning. (Just in case you need it.) A fan was supplied in the room and like the room could do with a good clean. Dresser glass top you could see the dust laying on top. Chair provided also had food remains, hair and dust from previous guests. Bed matress should have been retired many ,many guests ago. Springs digging in and undulating as lay. Bathroom was comparatively clean but also like the rest of the room very tired in appearance. Car park can be a little cramped, and can make...

"No staff to be seen, itchy/dusty bedsheets and loud building work in the room opposite (fully smashing apart furniture/walls) so didn’t sleep"

"Such a cute lodge to stay at. Very clean room, and the attendant was super helpful in getting me to my room and recommendations on how to get to the airport! Would love to stay here again."

"The room was in poor condition. Cracked tiles, no bin, no toilet brush, stained napkins and I found multiple hairs around the room. Not worth the money that I paid and won't be staying again."

"We had a wonderful two-night stay at Down Hall and honestly couldn’t have asked for a better experience. We were there as a family to celebrate a very special occasion, our family engagement party, and everything was just perfect. The hotel itself was beautiful, our room was lovely and comfortable, and the staff were absolutely fantastic. Everyone was so welcoming, friendly and helpful, which made our stay even more enjoyable. Nothing was too much trouble, and we really appreciated how well...

"The property is quaint/unusual. Not easily seen from the road if arriving in the dark. Provisions given in the room and the landing were excellent and fabulous location for Stansted airport. However, on opening the front door noted that the hall carpet was slightly worn and the room allocated had a shower in the room rather than the bathroom. Otherwise very comfortable stay and would book again, but request a room with a definite bathroom."

"Good facilities and very friendly host but not as clean as it could be inside with dirty soap tray in shower and cobwebs and bugs in bathroom. Front door area was a bit cluttered and common entrance had some odour from being a utility room. "

"The breakfast is amazing. The room is cozy and the bed is comfortable. The host which is the owner are very kind and helpful. I will definitely come back again. Highly recommended."

"Family room booked for three adults. Arrived to find two single beds. Booking confirmation states someone would be there to greet us. No-one was around. Fortunately we got through to somebody by phone and were able to get into the room but they were not able to provide us anywhere to stay for the three adults we had booked and paid for. The floor, bedding and toilet were clean. However, the windows were covered in cobwebs, the chairs were stained, there were not enough cups for all three of us,...

"Great place to stay if you have an early flight. Breakfast was good and available from 4:00am so perfect if you catching one of the first flights out of Stansted"