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Ulasan untuk The Cosy Nook

3 out of 5
The Cosy Nook
52 St Chad's Rd, Blackpool, England

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 3 dari 4 ulasan" "
Penilaian 8 - Bagus. 0 dari 4 ulasan" "
Penilaian 6 - Cukup Baik. 0 dari 4 ulasan" "
Penilaian 4 - Buruk. 0 dari 4 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 4 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

5,0/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Super stay
Super stay fireworks fab Weather wet lol
Menginap 2 malam pada bulan September 2023
Tanggapan dari vicky G pada tanggal 6 Nov 2023
thanks

2/10 Sangat Buruk

Christopher

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Once at the property I was greeted by the owners Roy & Vicky. I was told that they had tried to contact us the previous day to cancel our stay and that Orbitz was aware of this. They said the reason was that the room we had booked was only for one person & there would be an additional 20 pounds per night fee for one extra person in the twin bed room (an additional 80 pounds for our 4 night stay). The owners then offered to let me see the room. The room was top floor. There is no elevator at The Cosy Nook. The stairway was very narrow & would be difficult to navigate with our luggage. There was a twin bed & wash basin, no wardrobe, only hangers on a wall hook and not much else. The "communal toilet" was right outside our door & the "communal shower room" was next to the toilet on the same floor. Both are used by all guests. I went to speak with the owners to share my concerns about our pending stay. The owners said they're always booked up & haven't had any complaints re: their 1 guest per room policy. I asked the owners if they would issue a refund if Orbitz were to contact them & the owners both agreed they would. While still at the property I contacted Orbitz to explain our predicament. Orbitz said they had tried multiple times to call the owners with no answer. I confirmed the owners phone #, he showed me his phone with no missed calls from Orbitz. The question still remains, why did the owners try to cancel our booking the day before we arrived?
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari vicky G pada tanggal 4 Sep 2023
HiYou booked for one person and arrived with a disabled partner.The room was on the 3rd floor and you said you need a lower room.You booked and paid for 1 x person not two people, sorry but we provide the room you wanted

10/10 Sangat Bagus

Gemma

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely comfortable hotel. Vicky and Roy are very welcoming and always happy to help. Lovely breakfast. Would definitely recommend
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Katherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wee Archie's hol's
Really enjoyed stay was like home from home made us so welcome will be back Jim lorraine n archie x
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari vicky G pada tanggal 8 Mei 2023
We loved having the 3 of you and look forward to seeing you all soon