"The location is good.
However the hotel is a low 3 star. It is need of an urgent update. It needs decorating from top to bottom. The chain saves money ( but not in their charges) by not providing room safes, fridges, air conditioning or even cleaning the rooms daily to empty bins and put in new loo rolls. They expect the guests to do this, but don’t reflect this in the price.
Front desk staff were very helpful and friendly.
Staff on duty in the restaurant need to have some simple training to actually keep all areas around the food clean. They simply stand around. They need to be focussed on wiping tables immediately they are free, any spillages by the food, get that wiped, anything on the floor get it picked up not keep walking over it. No concept of hygiene or what the customer sees. In a quality hotel this simply would not happen. This can be fixed very easily and quickly. A supervisor perhaps needs to be supervising!!"
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