The Auhana

Properti bintang 4.5

Pilih tanggal untuk melihat harga

Ulasan

7,8 dari 10
Bagus

Fasilitas populer

  • Di pantai pribadi
  • Kolam renang
  • Spa
  • Wi-Fi Gratis
  • Restoran
  • AC

Opsi kamar

Kamar Premier

  • 50 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Suite

  • Pemandangan samudra
  • 127 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Kamar Deluks, 1 Tempat Tidur King

  • 47 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Suite Junior

  • 53 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Panoramic Seaview

  • 53 meter persegi
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Beachfront Junior Suite - Double

  • 61 meter persegi
  • 1 kamar tidur
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Kamar Deluks, menghadap pantai

  • 45 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Beach Front Premier Sea view - B7

  • Pemandangan samudra
  • 47 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Suite Elite

  • Pemandangan laut
  • 127 meter persegi
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Premier Panoramic Ocean View

8,0 dari 10
Sangat bagus
(1 ulasan)
  • Pemandangan samudra
  • 47 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Grand Premier

  • 50 meter persegi
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis

Suite Sea view

  • 127 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Beach Front Premier Sea view - B8

  • Pemandangan pantai
  • 47 meter persegi
  • Kapasitas 4
  • 1 king
  • Wi-Fi Gratis

Kamar Triple Premier

  • Pemandangan taman
  • 47 meter persegi
  • Kapasitas 5
  • 1 king
  • Wi-Fi Gratis
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Tentang kawasan sekitar

Terletak di Boracay, The Auhana memiliki lokasi di kawasan bisnis dan di pantai. D'Mall Boracay dan CityMall Boracay patut Anda singgahi jika berbelanja ada dalam agenda Anda, atau kunjungi Pantai Putih serta Pantai Bulabog jika Anda ingin menjelajahi keindahan alam kawasan ini. Willy's Rock dan Fairways and Bluewater Golf & Country Club adalah tempat-tempat lain yang juga sebaiknya tidak dilewatkan. Dengan snorkeling dan selancar angin di sekitar, ada banyak petualangan yang menanti Anda di perairan. Kunjungi panduan perjalanan kami untuk Boracay
Peta
SITIO CAGBAN MANOC-MANOC BORACAY ISLAND, MALAY, AKLAN 5608, Boracay Island, Aklan, 5608

Yang ada di sekitar

  • Pantai Putih
    Pantai Putih
    1 mnt jalan kaki - 0.1 km
  • Station 3
    Station 3
    2 mnt jalan kaki - 0.2 km
  • Station 2
    Station 2
    16 mnt jalan kaki - 1.4 km
  • D'Mall Boracay
    D'Mall Boracay
    5 mnt berkendara - 2.6 km
  • Fairways & Bluewater
    6 mnt jalan kaki - 0.6 km

Restoran

  • The Sunny Side Café
    3 mnt jalan kaki
  • Cafe Maruja
    4 mnt jalan kaki
  • TGH The Grillhouse
    2 mnt jalan kaki
  • Giuseppe
    1 mnt jalan kaki
  • Sulu Plaza Thai Restaurant
    1 mnt jalan kaki

Tentang properti ini

The Auhana

  • Hotel mewah cocok untuk keluarga dekat Pantai Putih
  • Tidak jauh dari Pantai Bulabog dan D'Mall Boracay, The Auhana menyediakan 2 bar pantai, bar tepi kolam renang, dan teras. Hotel ini tempat yang bagus untuk berjemur dengan dengan pantai pribadi, rumah kecil pinggir pantai gratis, dan kursi berjemur. Manjakan diri Anda dengan manikur dan pedikur atau pijat di spa yang ada di properti. Pastikan untuk menikmati makanan di 4 restoran yang ada di properti. Akses Internet nirkabel gratis serta taman dan taman bermain tersedia untuk semua tamu.
  • Manfaat lainnya di hotel ini termasuk:
    • 3 kolam renang outdoor dan kolam renang anak, serta kursi berjemur, payung kolam renang, dan pengawal renang di properti
    • Sarapan ala Inggris (biaya tambahan), layanan antar-jemput pusat perbelanjaan gratis, dan check-out ekspres
    • Check-in ekspres, meja pemesanan tur/tiket, dan layanan pernikahan
    • Brankas di resepsionis, ruang rapat, dan lift
    • Ulasan tamu memberikan nilai yang baik untuk staf
  • Fitur kamar
  • Semua 495 kamar dilengkapi dengan perabotan berbeda-beda memberikan kenyamanan seperti seprai premium dan ruang kerja ramah laptop, serta fasilitas seperti AC dan jubah mandi.
  • Fasilitas lainnya termasuk:
    • Kamar mandi dengan kloset dan perlengkapan mandi gratis
    • Televisi LED 43-inci dengan saluran TV premium
    • Setiap hari, Pengisi daya/adaptor listrik, dan meja tulis

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Tidak tersedia parkir di properti
  • Gratis antar jemput ke pusat perbelanjaan

Makanan dan minuman

  • Setiap hari Sarapan Inggris tersedia pukul 06.30 hingga 10.00 dengan biaya: PHP 3.000 untuk dewasa dan PHP 1.500 untuk anak-anak usia 6-10
  • 1 bar tepi kolam renang
  • 1 bar/lounge
  • 2 bar pantai
  • 4 restoran
  • Toko camilan/toko makanan

Aktivitas menarik

  • 3 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Gym
  • Klub anak gratis
  • Kolam renang anak
  • Meja biliar
  • Spa layanan lengkap

Cocok untuk keluarga

  • 3 kolam renang outdoor
  • Arena bermain
  • Arkade/ruang permainan
  • Fasilitas laundry
  • Klub anak gratis
  • Kolam renang anak
  • Penjaga pantai/kolam renang di properti
  • Toko camilan/toko makanan

Kenyamanan

  • Brankas di resepsionis
  • Buku Panduan
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis 24 jam
  • Salon

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Layanan merapikan tempat tidur
  • Layanan pernikahan
  • Pembersihan kamar (setiap hari)

Layanan bisnis

  • 1 ruang rapat
  • Pusat bisnis

Outdoor

  • Area piknik
  • Di pantai pribadi
  • Gratis kabana pantai
  • Handuk pantai
  • Kursi di kolam renang
  • Kursi pantai
  • Payung kolam renang
  • Payung pantai
  • Taman
  • Teras

Spa layanan lengkap

  • 6 kamar perawatan
  • Manikur/pedikur
  • Pijat ala Swedia

Aksesibilitas

  • Jika Anda memiliki permintaan untuk fasilitas difabel tertentu, harap hubungi properti menggunakan informasi yang tertera pada konfirmasi reservasi yang diterima setelah memesan.
  • Akses kursi roda
  • Dapat diakses kursi roda (dengan batasan)
  • Gym dapat diakses kursi roda
  • Jalur ke lift dapat diakses kursi roda
  • Jalur kursi roda
  • Lift
  • Lounge dapat diakses kursi roda
  • Meja concierge dapat diakses kursi roda
  • Meja pendaftaran dapat diakses kursi roda
  • Palang pegangan dekat toilet
  • Pusat bisnis dapat diakses kursi roda
  • Restoran dapat diakses kursi roda
  • Spa dapat diakses kursi roda
  • Tempat duduk toilet yang dapat diangkat
  • Toilet umum dapat diakses kursi roda
  • Wastafel rendah

Lainnya

  • Penjaga kolam renang
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Kasur pillowtop
  • Tempat tidur premium
  • Tirai kedap cahaya

Kamar mandi

  • Bidet
  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sabun
  • Sampo
  • Sandal
  • Tisu toilet

Hiburan

  • TV LED 43 inci dengan saluran premium

Makanan dan minuman

  • Air minum kemasan gratis

Lainnya

  • AC
  • Adaptor listrik
  • Brankas
  • Dekorasi khusus
  • Meja tulis
  • Perabot khusus
  • Ruang kerja laptop
  • Setrika/meja setrika atas permintaan
  • Telepon
  • Tirai jendela

Kebijakan

Check-in

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam
Check-in lebih awal tergantung ketersediaan
Check-in lebih awal tersedia dengan biaya
Tersedia check-in ekspres
Usia check-in minimal - 18

Check-out

Check-out sebelum tengah hari
Check-out lebih akhir tergantung ketersediaan
Check-out lebih akhir akan dikenakan biaya
Tersedia check-out ekspres

Petunjuk check-in khusus

Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in; resepsionis di properti akan menyambut tamu
Harap hubungi properti setidaknya 72 jam sebelumnya, untuk mengatur prosedur check-in Anda
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Untuk masuk ke pulau, semua tamu harus menunjukkan salinan cetak reservasi pemesanan hotel mereka.

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan peliharaan tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
2 anak, hingga usia 11 tahun, dapat menginap gratis jika menggunakan tempat tidur yang ada saat menginap di kamar orang tua atau wali
Tempat tidur lipat/tambahan tersedia dengan biaya PHP 5000.0 per malam
Boks bayi (tempat tidur bayi) tersedia dengan biaya PHP 1000.0 per malam

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya untuk sarapan ala Inggris: sekitar PHP 3000 untuk orang dewasa dan PHP 1500 untuk anak-anak berusia 6 hingga 10
  • Check-in lebih awal tersedia dengan biaya (tergantung ketersediaan)
  • Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
  • Biaya tempat tidur bayi: PHP 1000.0 per malam
  • Biaya kasur lipat: PHP 5000.0 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Tamu harus menghubungi pihak properti ini sebelumnya untuk memesan tempat tidur bayi dan tempat tidur ekstra/lipat
Properti ini menerima kartu kredit dan kartu debit; tidak menerima uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 20.00
Pemesanan diperlukan untuk perawatan spa; reservasi dapat dilakukan dengan menghubungi properti sebelum kedatangan, dengan menggunakan informasi kontak pada konfirmasi pemesanan
Hanya tamu terdaftar yang boleh menginap di kamar

Pertanyaan umum

Apakah The Auhana memiliki kolam renang?

Ya, properti ini dilengkapi 3 kolam renang outdoor dan kolam renang anak.Akses kolam renang pukul 08.00–20.00.

Apakah The Auhana ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Berapa biaya parkir di The Auhana?

Hotel tidak menyediakan parkir.

Pukul berapa check-in di The Auhana?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Biaya tambahan berlaku untuk check-in lebih awal (tergantung ketersediaan).

Pukul berapa check-out di The Auhana?

Check-out pada pukul tengah hari.Check-out lebih akhir tersedia dengan biaya (tergantung ketersediaan).

Di mana lokasi The Auhana?

Terletak di Boracay, hotel pinggir pantai ini menawarkan lokasi di kawasan perbelanjaan, juga dalam 2 km dari Pantai Putih, Pantai Bulabog, dan D'Mall Boracay. Willy's Rock dan Fairways and Bluewater Golf & Country Club juga berjarak 5 km saja.

Ulasan

Ulasan The Auhana

7,8

Bagus

8,8

Kebersihan

9,0

Fasilitas

8,0

Staf & layanan

8,4

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 20 dari 39 ulasan
Penilaian 8 - Bagus. 5 dari 39 ulasan
Penilaian 6 - Medioker. 5 dari 39 ulasan
Penilaian 4 - Buruk. 5 dari 39 ulasan
Penilaian 2 - Sangat Buruk. 4 dari 39 ulasan

Ulasan

Terverifikasi

10/10 Luar Biasa

Bertil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

The Auhana bästa resorten vi upplevt

Bästa hotellet/resorten vi bott på, underbar personal och perfekt rum
Menginap 5 malam pada bulan Desember 2023
Terverifikasi

10/10 Luar Biasa

Frank

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great helpful kind staff.
Menginap 5 malam pada bulan September 2023
Terverifikasi

10/10 Luar Biasa

William

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Need more stuff on property. Convenience store, ATM, more food choices. Loved the location and beach
Menginap 1 malam pada bulan April 2023
Terverifikasi

10/10 Luar Biasa

Lyman

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Outstanding
Menginap 6 malam pada bulan April 2024
Terverifikasi

10/10 Luar Biasa

igor

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A true get away, a pearl of Philippines. Blue like sky water friendly and courteous staff, warm and welcoming rooms are what awaits you here. Walk to a white beach if you would like, build a sand castle, drive to the center and many more. Love it.
Menginap 1 malam pada bulan Januari 2023
Terverifikasi

10/10 Luar Biasa

richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It is a little isolated from the main strip but that is why it is one of the best locations, you have privacy on the beach...and the walk does everyone good. Staff fantastic. It is a large resort but they are only utilizing the front oceanfront 50 suites. the pools are quiet and the guys in the gym are great to help you out as well. Well Done!
Menginap 8 malam pada bulan Januari 2024
Terverifikasi

8/10 Bagus

jean marc f l

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We like the attitude of the staff c very helpful and kind , breakfast was good , room was big and clean . Food à la carte could be better quality and more generous portion and better presentation The overall organization wasn’t very efficient , miss communication and lack of explanation/ information in the room : for example , every night having show in the main restaurant but we have not been informed , we noticed by accident our last night in the hotel , shame .
Menginap 5 malam pada bulan Januari 2023
Terverifikasi

10/10 Luar Biasa

Melanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The property is gorgeous! Beyond my expectation. The Auhana staff, from the welcome personnel at the gate, the the pool attendant, there all Ritz carlton/ Four season Hotel service! "Stress free" stay. They always ahead of what your family needs, especially for the little one. Worth the money, compare from the other 5 start hotel around the island of boracay! Thank you so much Auhana. We'll definitely come back
Menginap 3 malam pada bulan Juni 2023
Terverifikasi

4/10 Buruk

Wilhelm

Disukai: Kebersihan, staf & layanan, fasilitas
Wir hatten einen Aufenthalt von 12 Tagen, Personal ist sehr freundlich, die Anlage ist ruhig.Das Frühstück ist katastrophal schlecht, ist das Geld nicht Wert. Der Strand vor den Hotel ist laut ständig toben Jugentliche hin und her sowie Massenweise Hunde obwohl Hundeverbot am Strand ist, das Hotel Personal interessiert das alles nicht teotz mehrmaliBeschwerde. Das Hotel ist dad bezahlte Geld nicht Wert.
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Housekeeping forgot to replace hand and face towels on their second maintenance visit to our room on the last day of our stay and held us liable for the missing towels upon our early morning checkout on the following day. They ended up searching thru our packed baggages at the lobby. Of course they didn't find their missing towels since we didn't steal them in the first place. During our stay we left generous tips for the housekeeping everyday and we were satisfied with their work we even left a satisfactory feedback on their survey before we left our room for checkout. Now i regret staying at the Auhana. It was a terrifying experience having the hotel staffs and security guard going over our stuffs in front of our kids. When they didn't find what they were looking for they didn't even apologize. If you're planning on staying at this hotel make sure you notify the housekeeping whenever you notice something missing. They'll hold you responsible for the things they forgot to reinstate in your room. Better yet just don't bother staying here. It's so sad since everything else was perfect. The horrendous checkout experience was more than enuf to jeopardize otherwise beautiful holidays spent on the island.
Menginap 4 malam pada bulan September 2019
Terverifikasi

10/10 Luar Biasa

Ryan

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed here only one night but the hospitality was amazing. This is also a very serene and beautiful resort that’s very affordable and still luxurious. 1. Beach access is really easy and if your building is further - they have golf carts at the ready! They provide mats and towels. 2. The food is really really good! We had breakfast food for breakfast and lunch and the Sinigang is really tasty. 3. The staff is super attentive, helpful and all very very nice! 4. We had a minor incident re: luggage being delivered outside of our room and was left there for 4sh hours. The entire building is secure with access only to people staying there but we arrived early and paid the half day rate so that we can go freshen up and hit the ground running. But since we still had to wait 30 mins for room to be ready, we decided to head to the pool/beach. So by the time they came to deliver my room keys, we were having so much fun that when asked what to do with luggage, I had asked them to deliver it to my room while I stayed at the pool. They never said anything about their policy that they don’t enter unless client is in room but this is the first ever, in all my years of travel, that they would leave it outside even after I asked them to deliver to my room. I just assumed that means inside. So please make sure everyone is clear on communication. It made me upset but Belle, the manager, refunded my early check in fee since I didn’t actually enter room until 4sh pm!
Menginap 1 malam pada bulan Februari 2024
Terverifikasi

10/10 Luar Biasa

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Perfect
Menginap 2 malam pada bulan Januari 2024
Terverifikasi

2/10 Sangat Buruk

Dawid

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti

I do not recommend this hotel.

The hotel is nicely located, but the quality of the food ruins the stay. for breakfast we received an all-carte menu with a few sweet items to choose from! The hotel doesn't even offer cheese, ham or vegetables for breakfast! The staff doesn't care about food allergies. Gluten everywhere. no information about allergens. the staff doesn't speak English and I ordered, for example, espresso and received iced coffee. very expensive and the quality of the food was terrible. I am attaching photos of the entire (I emphasize the entire) breakfast! terrible!
Menginap 4 malam pada bulan Desember 2023
Terverifikasi

10/10 Luar Biasa

Shazad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff is so friendly and caring. Very attentive and making you feel welcomed and looked after. Tom and Cristelle were the best and also Hershey and to be honest everyone we encountered was great...its hard to name them all... but what i can say is that this is the best hotel for anyone looking to be pampered and well taken cared of with NO VENDORS...although you are in station 3 you are far enough away to basically have a piece of paradise for yourselves... SUPER BONGGA!!
Menginap 3 malam pada bulan Oktober 2023
Terverifikasi

10/10 Luar Biasa

Deanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service!
Menginap 2 malam pada bulan Juli 2023
Terverifikasi

8/10 Bagus

Anne Gunn G

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Veldig fin resort og kjempehu
Menginap 1 malam pada bulan Januari 2023
Terverifikasi

10/10 Luar Biasa

Jennifer

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The best Boracay stay for my family and we will definitely return. Having gone to Boracay many times before and being with young children and early teens, we chose The Auhana for the safety, privacy and secluded beach. There was an extra charge per person for the private transfer from the airport but this was money well spent if your are looking for exclusivity and safety for your family. It was impeccable service from the airport to the resort and our check-in process was fast, efficient and came with delicious farm to table drinks and snack. We then received a short tour of this wonderful resort so the children got to see where they wanted to spend time. Great kids areas. Kids Club, Kids pool with fountains and the teens had the games room and movie theater. The rooms are so nicely and comfortably done with kind helpful housekeepers. Breakfast was ala carte order when we went and so well prepared, plentiful and freshly made. This is hand down the best value for money beach spot and resort for families in Boracay.
Menginap 1 malam pada bulan Agustus 2022
Terverifikasi

10/10 Luar Biasa

Eric

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel with great amenities and attentive staff. This part of the beach is truly special. I highly recommend The Auhana to those looking for a nice, clean, relaxing stay in Boracay.
Menginap 1 malam pada bulan Februari 2022
Terverifikasi

8/10 Bagus

Megumi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wonderful rooms and views. Very relaxing stay.
Menginap 1 malam pada bulan Februari 2022
Terverifikasi

4/10 Buruk

Makoto

Tidak Disukai: Kondisi & fasilitas properti
1)Some water leaked from Bathtub and wet our clothes. But we had to pay the laundry. 2)There was only one face towel.
Menginap 3 malam pada bulan Desember 2021
Terverifikasi

4/10 Buruk

Cristine

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
The hotel is really nice and spacious. It was just a disappointment that we were not picked up and waited for an hour trying to reach them. Same thing dropping off to the airport. Checked out and came to find out they didnt know I confirmed a transportation booking. Breakfast should be buffet apparently the 2nd day it was ala carte and without it knowing i was starving and ready to eat and surprise no food took an hour to finally serve the food for a simple breakfast meal
Menginap 2 malam pada bulan Februari 2020
Terverifikasi

4/10 Buruk

Louie

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
This resort gave us a short lived experience that we’ll probably never forget . There we good and bad experiences but we lean more toward on the negatives . Upon arriving, our friend who was the first one to arrive was not fetched by the hotel transfer accommodation which was confirmed the day before. Yes, this hotel has the look for an exquisite, luxurious feel but the management made us experience otherwise . The rooms we booked were spacious and comfortable, had a great view and had a peaceful surrounding. We booked in a 5 star place so that we can experience an awesome stay. From 14 hours flight to waiting for an hour to be picked up. Called and put on hold for a while with no definite answer why they were not able to show up and picked up. Ended up carrying our luggage to transfer from airport to the port and to the hotel. We were just lucky that we speak the language to ask around. What if i dont speak the language or even speak English, I could not imagine how a relaxing vacation could turn out into a very traumatic experience not knowing where to go. In addition to these, they will let you sign 4 papers to pay for your bill in their resto, no option to pay for cash but credit card. Also breakfast experience was annoying in a way that they were not able to provide the coupon for it that we have to go back to the reception to get it. They said that we were on the list but they needed the coupon. This is definitely not a 5 star experience when you are starving.
Menginap 2 malam pada bulan Februari 2020
Terverifikasi

6/10 Medioker

SEUNGHAK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

시설과 스텝의 친절도는 최고이나 조식은 최하인 곳

배에서 내려 5분 이내의 가까운 곳에 조용하고 오픈한지 6개월 정도 되어서 시설도 깨끗하고 직원들도 깨끗하고 좋았던 곳이다. 하지만 조식은 수많은 다른 나라들을 다녀봤을때 경험으로 이곳은 최하의 수준이고... 리조트 내에 있는 식당들도 많은 점수를 줘야 10점 만점에 5점 정도 될 듯하다.. 조식은 메뉴 수도 터무니없이 부족하고 계란후라이도 미리 해놓은 것을 내어다 주니 맛도 없고 식감도 퍽퍽하고... 조식만 좋았으면 모든 것이 훌륭했을것 같은 그런 곳이다.
Menginap 4 malam pada bulan Januari 2020
Terverifikasi

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan
We were not able to avail of our reserved 2 days accommodation w/ Auhana resort due to Taal Volcano’s eruption.All flights were cancelled. Shout out to Anna of Expedia- Phoenix office for her efficient job & patience in helping me cancel my reservation. It really took her 2 days before Auhana Hotel acknowledge her call & request. Anyway, we weren’t able to get a refund, but instead a re booking w/in 90 days except for peak season w/c is quite impossible since we live in the US. We also have a 1 day reservation w/ Coast hotel. They refunded us the money w/out problem. Coast Hotel has a complimentary Round trip airport pick up whereas Auhana charged us $165.00 for a 1 way airport pick up. Refer to the customers’ reviews & Coast hotel has more happy customers than Auhana. We consider coming back to the Philippines next year, Boracay will be in our itinerary, & it will be 100% Coast Hotel for our accommodations.
Menginap 2 malam pada bulan Januari 2020
Terverifikasi

8/10 Bagus

ELIZABETH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Thank You Auhana

Although it’s a new hotel, they tried their best to accommodate our very large group of 40 people. Leo was great in securing meals for my daughters who had peanut allergy. service was always on point. My daughter had to go to the ER and the hotel attendant accompanied us to the hospital and to get prescriptions as well. So, I was very happy and I appreciated the effort. The only recommendation I would make is to improve their menu of food. The food was OK. There was not a lot of selection and not many kid friendly meals.
Menginap 4 malam pada bulan Desember 2019