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Hôtel Les Sources de Caudalie

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxury historic palace in a provincial park

An attached winery, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hôtel Les Sources de Caudalie. Treat yourself to a massage, a body treatment or a body scrub at Spa Vinotherapie Caudalie, the on-site spa. Make sure that you enjoy lunch and dinner, along with a Michelin star rated meal and French cuisine at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and an arcade/games room.

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Restaurant
The current price is Rp7.891.821
Rp8.896.110 total
includes taxes & fees
11 Jun - 12 Jun

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Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 November 2025 to 26 April 2026 (completion date subject to change). The following areas are affected:
  • Spa

Alternative facilities will be available off-site during the renovation.

During renovations, the palace will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night.
Cots (infant beds) are available for EUR 20.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.24 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 15 for children
  • Pet fee: EUR 25.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel Les Sources de Caudalie have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hôtel Les Sources de Caudalie?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hôtel Les Sources de Caudalie on 11 Jun 2026 start from Rp7.891.821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Les Sources de Caudalie pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel Les Sources de Caudalie?

Self-parking is free at this property.

What time is check-in at Hôtel Les Sources de Caudalie?

Check-in start time: 3:30 PM; check-in end time: midnight.

What time is check-out at Hôtel Les Sources de Caudalie?

Checkout is at noon.

Where is Hôtel Les Sources de Caudalie located?

Situated in a provincial park, this luxury palace is steps away from Spa de Vinothérapie Caudalie and Château Smith Haut Lafitte. Château Baulos-Charmes Pessac-Leognan and Château La Louviere are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 159 out of 213 reviews
Rating 8 - Good. 35 out of 213 reviews
Rating 6 - Okay. 10 out of 213 reviews
Rating 4 - Poor. 3 out of 213 reviews
Rating 2 - Terrible. 6 out of 213 reviews

Reviews

Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spa getaway for wine lovers in an idyllic setting with amazing staff and dining.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

christ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Top notch, beautiful property, attentive staff and all around a 5 plus. Would highly recommend. Thank you for the most enjoyable stay!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing ime during our stay at Les Sources de Caudalie. The staff was all very polite and friendly, breakfast buffet amazing and the hotel installations are just as stunning as pictures. Defnitely would come back.
Stayed 2 nights in May 2024
Verified

6/10 Okay

carlos

Liked: Property conditions & facilities
Disliked: Staff & service

Disappointing Experience Les Sources de Caudalie

Our recent stay at Les Sources de Caudalie in Bordeaux was riddled with significant issues that fell far short of a five-star experience. Despite its prestigious Relais & Châteaux status, our visit was marred by mistakes and poor service. Upon arrival, we were greeted with a "welcome back" note, although neither my wife nor I had ever stayed there before. This mistake caused unnecessary suspicion and tension, as my wife thought I had previously visited the hotel with someone else. Our room was located a mile away from the main building, with no amenities such as a pool, bar, or restaurant nearby. This inconvenience is unacceptable for a five-star hotel where guests expect easy access to facilities. Dining was equally disappointing. When we tried to eat at Rouge, the hotel's small restaurant, it was closed for a private event despite two-thirds of the space being unoccupied. We were denied service, leaving us without dining options. Additionally, although the hotel advertises 24/7 room service, this was not available in our room’s location. The cleanliness and housekeeping standards were appalling. Instead of changing coffee cups, the staff simply rinsed them in the bathroom sink. Such a lack of proper hygiene is unacceptable and concerning for guests. The overall service was poor, with staff displaying a dismissive attitude towards our concerns. This indifference was especially frustrating given the €700 per night rate we paid. Avoid this hotel!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful place to stay on our driving trip from the Uk to Spain .. set in beautiful vineyards just everything was perfect..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a magical two days at Caudalie. We are planning to come back to stay longer! Everything was perfect!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome. Very helpful staff..beautiful room everything was 5 star..
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Vladimir

Liked: Staff & service, amenities, property conditions & facilities
It should be on everyone’s bucket list
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just magical
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for quiet and solitude in beautiful surroundings
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience - would highly recommend
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive hotel and the area around. Love the eclectic touch - the history and contemporary art and interior design pieces! Food is excellent
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is gorgeous.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. The staff, the restaurants, the spa and the property were beautiful.
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We Cycled around the wineries, sampled the wine where we stayed, ate in their great restaurant options, in a fabulous setting, had a massage at the spa and swam in the lovely pool area. All in all we had a relaxing and enjoyable stay.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Shoefun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. I will come back again
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and an absolutely wonderful facility. I really got the full experience.
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Zun Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience! Excellent service from the staffs! Felt respected throughout our time there. Beds are super comfy, rooms are spacious! Breakfast is alright and the hotel arranged airport transfer for us (additional fees applied).
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
If you book the Chateau le Thil room, please understand that you're basically booking at a separate hotel. You need a car for the 3 min drive, or a bike during the day. We wished we would have just booked at the main hotel, because it felt like we got a completely separate experience than what we were hoping for. We also wished the distance between the two was made clearer on booking (or with an immediate follow up email) - it really felt like a separate property and should be marketed as such. The main hotel itself was beautiful, but we had some missteps with the staff. A few large groups were staying at the property and they seemed much more concerned with them than with our smaller group of 4. Service as the restaurant was spotty - twice we ordered white wines (both in French, and by pointing to them on the menu), and were delivered reds. At check-in it was not made clear where the spa was, and there's little signage in the hotel, so we were wandering around trying to find someone to direct us before our appointment (no one at the front desk). They directed us through a gate that was locked, it was a frustrating situation. The spa itself was beautiful, if limited in facilities (2 pools and a steam room), but the treatments were excellent. Rooms were comfortable and clean. Overall, it felt like a beautiful surface without the actual bones of good service. We didn't feel as cared for as we have at other luxury properties. It was frankly disappointing.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Patricia Silva

Serviço impecável, quarto confortável, paisagem lindíssima.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, amenities
Grande et belle chambre. Personnel très sympathique
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Un edificio muy agradable y rodeado de naturaleza
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Chung Chai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
各方面完美
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Correct mais décevant pour le prix. Séjour au château du thil pour une nuit, l'endroit est calme et agréable. Le parc du château est très beau et le cadre des sources de caudalie est magnifique. L'accueil est chaleureux et le personnel très gentil, cependant quelques points négatifs : Pas de wifi, peu de personnel notamment au petit déjeuner du château du thil (1 personne pour la réception, cuisine, service), pas de produits Caudalie en chambre (trop de promotion autour du spa caudalie qui n'est absolument pas mis en avant dans les hôtels). Tarifs du spa non justifié et fermé le dimanche après-midi (plus cher qu'a Paris pour les même prestations 168€ le soin du visage de 50min contre 105€ à Paris même). Quelques imperfections de manière générale non acceptable pour un 5* dit "Palace". Malheureusement l'emplacement ne fait pas tout.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Charles-Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très sympa
Stayed 1 night in Apr 2025