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Ulasan untuk Courtyard by Marriott Boston Logan Airport

3 out of 5
Courtyard by Marriott Boston Logan Airport
225 William F. McClellan Highway, Boston, MA

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 852 dari 1580 ulasan" "
Penilaian 8 - Bagus. 434 dari 1580 ulasan" "
Penilaian 6 - Cukup Baik. 137 dari 1580 ulasan" "
Penilaian 4 - Buruk. 102 dari 1580 ulasan" "
Penilaian 2 - Sangat Buruk. 55 dari 1580 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,2/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Frank

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice job
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 11 Mei 2024
Good morning Frank,Thank you for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Sean

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
noce
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon. Have a great day!

10/10 Sangat Bagus

Sean

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
nice close to airport
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Sean,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Dennis,Thank you for staying with us and for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Marcel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The shuttle was very helpful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Marcel,Thank you for the great review! Have a great day. We hope to see you again soon.

8/10 Bagus

Alisa

Bepergian bersama keluarga
Disukai: Fasilitas
Outdated
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John Levesque pada tanggal 9 Mei 2024
Good morning Alisa,Thank you for taking the time to write a review regarding your stay with us. Thank you for your feedback I will use it to help us improve. Have a great day!

10/10 Sangat Bagus

Cynthia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
After a very long day of international travel, it was nice to get a good night's sleep near Logan Airport. My only request is to offer a complimentary continental breakfast.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari John pada tanggal 9 Mei 2024
Good morning Cynthia,Thank you for staying with us and for the great review! We hope to see you again soon.

6/10 Cukup Baik

John

End of a long day of travel And waited and waited and waited for shuttle . Called after waiting 45 minutes. Said driver was short distance away 20 more minutes. Finally got to checkin and was told I needed to call. NOWHERE in reservation or confirmation or website does it say that. This will be a last resort property for me in future
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari John pada tanggal 3 Mei 2024
Good morning John,I am so sorry about the confusion regarding the shuttle service. The shuttle does run 24/7, but does need to be requested by calling the hotel so we can coordinate. On the Marriott website the information regarding the shuttle is listed. We hope you do reconsider coming back.

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice room and comfortable
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 2 Mei 2024
Good evening Linda,Thank you for the great review! Have a great day!

8/10 Bagus

Marsha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy check in, and close to the airport!
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 2 Mei 2024
Good evening Marsha,.Thank you for the great review! We hope to see you again soon.

8/10 Bagus

Richard

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
So convenient for our purposes.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 30 Apr 2024
Thank you for the survey!

2/10 Sangat Buruk

grace

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Everything
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 27 Apr 2024
Good morning Grace,Thank you for taking the time to review your stay with us. I apologize that we fell short of your expectations.

10/10 Sangat Bagus

mora

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport, no extra parking fees
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Mora,Thank you for the great review! Have an amazing weekend.

10/10 Sangat Bagus

Charlotte

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
So impressed by the customer service!
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Charlotte,Thank you for the great review! I hope you have an amazing weekend.

4/10 Buruk

Michael

Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 10 Mei 2024
Good morning Michael,Thank you for staying with us. I am sorry that you didn't enjoy your stay with us. We will work on the areas we can improve on. Thank you. Enjoy your weekend.

10/10 Sangat Bagus

frantz, chicago

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 20 Apr 2024
Good morning Frantz,Thank you for staying with us! Have a great day.

10/10 Sangat Bagus

David

Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 18 Apr 2024
Good morning David,Thank you for the great review! We hope to see you again in the future.

2/10 Sangat Buruk

Judit

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
.
Menginap 2 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 18 Apr 2024
Good morning Judit,Thank you for styaing with us. I am so sorry you did not enjoy your stay. If your travels bring you back to this area please give us another try. Have a great day.

10/10 Sangat Bagus

Henry

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like everything very good
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for the survey!

2/10 Sangat Buruk

Swati

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff were extremely rude. So far the worst Marriot hotel. Strongly advice against booking this one.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for your feedback. Would you be willing to share more information related to the person you came in contact with?

10/10 Sangat Bagus

Brandon, Ephraim

Disukai: Fasilitas
Nice accommodations and proximity to the airport. Free shuttle.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 16 Apr 2024
Thank you for the survey!

10/10 Sangat Bagus

Fred

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff always ready to assist
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Good evening Fred,Thank you for the great review . We hope to see you again soon. Have a great day.

8/10 Bagus

John

Menginap 1 malam pada bulan April 2024
Tanggapan dari Jon M / AGM pada tanggal 30 Apr 2024
Thank you for the survey!

8/10 Bagus

Beth

Bepergian bersama keluarga
Disukai: Fasilitas, kondisi & fasilitas properti
Great location to stay the night and get into Logan early.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Hi Beth,Thank you for the great review. Have a great day and we hope to see you again soon.

10/10 Sangat Bagus

Dimitrios, Norfolk

Disukai: Fasilitas, kondisi & fasilitas properti
Great layover hotel if you have a short layover (6-8hours) to connect to international flight , which I had.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John Levesque pada tanggal 9 Apr 2024
Hi Dimitrios,Thank you for the great review! We hope you stay with us again soon.

10/10 Sangat Bagus

Andrea

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 25 Apr 2024
Good morning Andrea,Thank you for the great review! We hope to see you again. Have a great day!

2/10 Sangat Buruk

Terrence, Woolwich

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Charges to my card even though it was prepaid. Watch your credit card charges carefully. Looks like a scam at this point. Extremely disappointing experience with this hotel, find another option.
Menginap 1 malam pada bulan April 2024
Tanggapan dari John pada tanggal 6 Apr 2024
Good morning Terrence,I am so sorry that you didn't enjoy your stay. I will reach out to you soon. Have a great day

4/10 Buruk

Jose

Tidak Disukai: Kebersihan
Close to the airport, poorly maintained, restrooms at the lobby terribly dirty, rooms old but ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Jose,Thank you for taking the the time to write a survey regarding your stay with us. I am sorry that we didn't live up to your expectations. We hope to see you again soon.

10/10 Sangat Bagus

Jessica

Efficient, clean, comfortable, good beds. Best of all is the very reliable shuttle 24/7, including 4:30 am!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Jessica,Thank you for the great review. We hope to soon you again soon and we are glad you enjoyed stay .

10/10 Sangat Bagus

Tihomira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect location if you need access to Logan Airport-super easy to get to and from there to all Logan terminal..
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Tihormira,Thank you for staying with us and thank you for the amazing review. We hope to see you again soon.

8/10 Bagus

George, Fryeburg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Getting on and off the property in our vehicle was a bit of a challenge and required backtracking.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 28 Mar 2024
Good morning George,Thank you for the great review! I'm sorry that you had some issues with the shuttle. We will work hard to improve where we were lacking. We hope to see you again soon.

10/10 Sangat Bagus

Alejandro

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful hotel and rooms were clean. They had a microwave and could not hear air planes at all
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 28 Mar 2024
Good morning Alejandro,Thank you for amazing review. We hope to see you again soon. Have a great day!

10/10 Sangat Bagus

Jorge

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient for the airport. Gym, pool, and 24 hour shuttle. Restaurant doesn't open for lunch (only breakfast and dinner) but you can get delivery
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 26 Mar 2024
Hi Jorge,Thank you for the great review! We are so happy you enjoyed yourself and we hope to see you soon.

10/10 Sangat Bagus

Somanadan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was excellent and the staff was very courteous.
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 23 Mar 2024
Good morning Somanadan,Thank you for taking the time to write about your stay with us! Thank you for the great review. Enjoy your weekend and we hope to see you again soon.

8/10 Bagus

George, Fryeburg

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, a nice place. The website and online process a bit difficult. It was not clear when I booked the room that I needed to reserve parking to leave my car. Both Expedia and Marriott sent me to the other to add parking and I was forced to do this when I registered, not knowing whether there would be space. $30/day is very high!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John pada tanggal 21 Mar 2024
Good morning George,Thank you for taking the time to review your stay with us. I am sorry that you found the parking difficult to navigate and think our parking rate is high. Compared to other airport parking in the area we are considered very reasonable.We hope to see you again soon. Have a great day.

8/10 Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 21 Mar 2024
Good morning Nancy,Thank you for taking the time to review your stay with us. We hope to see you again soon. Have a great day.

6/10 Cukup Baik

Aparna, Mason

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 21 Mar 2024
Good morning Aparna,Thank you for taking the time to review your stay with us. We hope to see you again soon. Have a great day.

10/10 Sangat Bagus

John

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location for an early morning flight from Boston…
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 21 Mar 2024
Good morning John,Thank you for taking the time to review your stay with us.We hope to see you again in the future. Thank you for staying with us.

10/10 Sangat Bagus

Lisa

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Lisa,Thank you for the great review! We hope to see you again soon. Have a great day.

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morning Robert,Thank you for the great review! We hope to see you again soon. Have a great day.

10/10 Sangat Bagus

Jacira

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location. Peaceful place
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morning Jacira,Thank you for the great review! We hope to see you again soon. Have a great day.

8/10 Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morning Karen,Thank you for the great review! We hope to see you again soon. Have a great day.

8/10 Bagus

Josephine

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Apr 2024
Good morning Josephine,Thank you for the great review! We hope to see you again soon.

10/10 Sangat Bagus

Mohamed

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Generally OK. You need to have a vehicle to move around. The hotel is by the side of the highway.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morningMohamed,Thank you for staying with us! Yes our hotel is located conveniently next to the highway for easy access to the airport and downtown areas. We hope to see you again soon.

10/10 Sangat Bagus

Imelda

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location to airport and shuttle
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morning Imelda,Thank you for the great review! Have a great week and we hope to see you again soon.

8/10 Bagus

Pengcheng

Bepergian bersama keluarga
Disukai: Kebersihan
There are so many cars in the parking lot, assuming as a park and fly lot, that it is quite hard to find a spot for hotel guests.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 14 Mar 2024
Good morning Pengcheng,Thank you for staying with us and writing a review about your stay. We hope to have you stay with us again in the future.

4/10 Buruk

Michelle

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The staff was kind and hospitable. Our room was run down with a bathroom door that did not close properly, broken trim and grime and dust in the corners.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John pada tanggal 9 Mar 2024
Good morning Michelle,Thank you for taking the time to write a review about your stay with us. I am sorry for the issues you encountered with your room. We would have loved to be given the opportunity to make your stay with us a better one. If you ever have an issue with your accommodations , please let us know as we are here to make your stay with us the best it possibly can be. Have an amazing weekend and we hope to see you again soon. This time we promise it will be a better one.

10/10 Sangat Bagus

Scott

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall excellent. This is also the best "Courtyard," I have ever stayed in
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 7 Mar 2024
Good evening Scott,Thank you for staying with us! Thank you for the amaizng review. We hope to see you again soon.

8/10 Bagus

Jennifer

Disukai: Staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari John Levesque pada tanggal 4 Mar 2024
Good morning Jennifer,Thank you for taking the time to review your stay with us. We have to see you again soon. Have a great day!

10/10 Sangat Bagus

Cheryl, Arlington

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was very slow due to only one clerk and also due to slow, rudeness of customers. Clerks could be trained to have guests step aside to allow others to advance to the desk. I did not physically checkout because of this slowness to avoid missing the shuttle and my flight
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari John Levesque pada tanggal 3 Mar 2024
Good morning Cheryl,Thank you for taking the time to write a review. I am so sorry that you had a long wait during your check-in process. I will work with the front desk to get better solve the problem that you experienced. We do hope to see you again soon.