2/10 Sangat Buruk
Megan
6 Jan 2026
DO NOT STAY HERE- MICE IN ROOM
Where to start?! We checked in late at night with small children. There was brown dried water on the bathroom floor, looked liked toilet had leaked? I wanted to call down but husband just cleaned it- disgusting.
Went to call down for more towels and receiver was stuck to the phone. After pulling it came unstuck but was repulsive. Husband went down for towels.
Beds seemed clean though, kids exhausted and settled in. The next morning we woke up and started getting ready and there is a MOUSE in the room. An alive RODENT, running around!!! DISGUSTING!!! my husband immediately went down to get assistance, and was told someone would be "right up". It took us 10 minutes or so to quickly throw items in bags while I tried to keep it trapped in the corner, during which I heard ANOTHER mouse in the cupboard!!!
NO ONE came up. We went downstairs absolutely livid and disgusted (we were on the 5th floor by the way! So sure there is mice all over!). It was bad. We were refunded and after multiple phone calls back and forth awarded a very small amount of points considering the situation.
DEPARTMENT OF HEALTH CONTACTED. DO NOT STAY HERE. PICTURE ATTACHED OF MOUSE!
Megan
Menginap 2 malam pada bulan Januari 2026
