Lobi
Cek ketersediaan

Ulasan untuk Comfort Inn Bourbonnais near I-57

2.5 out of 5
Comfort Inn Bourbonnais near I-57
1500 Illinois Highway 50, Bourbonnais, IL

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 403 dari 949 ulasan" "
Penilaian 8 - Bagus. 323 dari 949 ulasan" "
Penilaian 6 - Cukup Baik. 120 dari 949 ulasan" "
Penilaian 4 - Buruk. 58 dari 949 ulasan" "
Penilaian 2 - Sangat Buruk. 45 dari 949 ulasan" "

8,4/10

Kebersihan

8,6/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, kondisi & fasilitas properti
The employee at the front Desk the one who checked me in need a course on etiquette
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Pete

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Are assigned room door didn't lock. You could open it without a key. We were moved to a another room that was below average in cleanliness. The gym was missing dumbbells and the treadmill was broken.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Chris pada tanggal 11 Mei 2024
I am very sorry that you had such a bad expirence. We will go over your review with the team to see where we can improve.

8/10 Bagus

TINA

Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chris pada tanggal 1 Mei 2024
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Aaron

Menginap 1 malam pada bulan April 2024
Tanggapan dari Chris pada tanggal 22 Mei 2024
Thank you so much for the great feedback!

10/10 Sangat Bagus

Roy, Douglassville

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Chris pada tanggal 1 Mei 2024
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chris pada tanggal 1 Mei 2024
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Steffon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean
Menginap 1 malam pada bulan April 2024
Tanggapan dari Chris pada tanggal 1 Mei 2024
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good hotel
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Chris pada tanggal 3 Apr 2024
Thank you for staying with us! We appreciate your business!

4/10 Buruk

Caleb

Tidak Disukai: Kondisi & fasilitas properti
The pool and hot tub burned your eyes from the amount of chemicals and then was closed due to water conditions the next night. When checking in the toliet was unflushed with a turd floating.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Chris pada tanggal 3 Apr 2024
I am very sorry that you had such a unpleasant stay. We will go over your review with the team to see where we can improve. We hope you will give us another chance in the future.

6/10 Cukup Baik

Nadia, Hampton

Bepergian bersama keluarga
The property was ok
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Chris pada tanggal 25 Mar 2024
I am sorry that you had a unpleasant stay. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 Sangat Bagus

DAVID

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chris pada tanggal 25 Mar 2024
Thank you for staying with us! We appreciate your business!

4/10 Buruk

nastaran

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I don’t like the atmosphere of this hotel . Everything is too old!
Tanggapan dari Chris pada tanggal 25 Mar 2024
I am sorry that you had a unpleasant stay. We will go over your review with the team to see where we can improve. Thank you for your feedback.

8/10 Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The bed was very comfy, and room was clean. Now for the bad, toilet didn't want to flush had to have maintenance come, they offered to switch rooms but had no more kings available so opted to stay, the shower came on right away so no baths and no way to fix it, lost cable for 1 night, said they couldn't do anything no maintenance person on property, hot tub was shut down which was the main reason we stayed at this hotel the other hotels had pools but no hot tub. Not sure if I would stay here again or not, was supposed to hear from management but nothing that is why I am writing this review.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 29 Feb 2024
Thank you for staying with us! We appreciate your business!

10/10 Sangat Bagus

Evelyn

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Since it was cold outside, the inside pool was a hit with our daughter. Breakfast was good and hot. Bring money for tipping the staff keeping things stocked.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 29 Feb 2024
Thank you for staying with us! We appreciate your business!

8/10 Bagus

john

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 29 Feb 2024
Thank you for staying with us! We appreciate your business!

8/10 Bagus

Heather

Disukai: Staf & layanan
The building is dated and run down. The staff are helpful and friendly. The rooms were clean.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 29 Feb 2024
Thank you for staying with us! We appreciate your business!

6/10 Cukup Baik

Joy, New Lisbon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice staff but pool closed very disappointed. No warning at check in
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 24 Feb 2024
Thank you for staying with us. I am very sorry that you had an unpleasent expierence due to the pool being closed for maintenance.

10/10 Sangat Bagus

Cheryl

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 22 Feb 2024
Thank you so much for staying with us! We appreciate your feedback!

2/10 Sangat Buruk

Traveler terverifikasi

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Desepcionante trato hostil
Tuve que irme me tuvieron en total casi 3 horas luchando para que me dejaran entrar teniendo mi reserva paga con esta pagina. La señora del counter una persona pedante y sin ningun animo de ayudar aun sabiendo que no sabia inglés; humillante, decepcionante, desesperante ni el representante de hoteles.com pudo lograr que ella ayudara. Esperando me devuelvan mi dinero. Ya me habia quedado hay y nunca tuve problemas.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 22 Feb 2024
I am very sorry that you had an unpleasant experience with your reservation. We will go over your feedback with the team and see where we can improve.

10/10 Sangat Bagus

Deandria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Surprised on how much I enjoyed my stay
Check in very pleasant, the room was clean and comfortable. Pool area was clean. Breakfast for continental was the best!!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 13 Feb 2024
Thank you for staying with us! We appreciate your business!

10/10 Sangat Bagus

Sarah

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 13 Feb 2024
Thank you for staying with us! We appreciate your business!

8/10 Bagus

Amanda

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 6 Feb 2024
Thank you so much for staying with us! We appreciate your feedback!

4/10 Buruk

Carrie

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
What a disaster
When we first got there, neither key would work in our door. We were given 2 new keys and were able to get in the room. After getting our suits on we went to the pool. The key would not let us into the pool area which left my son and I stuck between 2 locked doors. My husband came shortly with the other key and we were able to get out, but his key would not let us in the pool room. After another trip to the front desk she came and let us in and gave us another key. After we were done swimming we were stuck between the 2 doors again unable to get into the building. My teenager had to walk outside in his wet swimsuit to get to the door to let us in. When we got into bed there was what looked like sand in one of the beds and the mattresses were very uncomfortable. And the noise from people walking in the hallway kept us up all night long. It was definitely one of our worst hotel stays in 30 years
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 6 Feb 2024
On behalf of the entire team I would like to apologize that we were unable to meet or exceed your expectations. We will go over your feedback with the team to see where we can improve. We hope that you will give us another chance in the future.

4/10 Buruk

Michael, Louisville

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Unfortunately this location is extremely dated. Metal fixtures in my room were full of rust. Furniture was extremely dated and looked to be at least ten years old. The mattress in the room was old enough that even without laying on it you could see a huge indentation in the middle that was sagging. I chose this location because of the hot tub and pulled back muscles. I could not get in the pool area and had to go the front desk for assistance. The lady there kept taking calls and waiting on other people who walked up after me because she was the only one there. Unfortunately the local road crews working in the area just added insult to injury by leaving the lobby area full of dirt and mud the next morning. I would not recommend staying here. Its extremely dated and short staffed.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chris pada tanggal 6 Feb 2024
On behalf of the entire team I would like to apologize that we were unable to meet or exceed your expectations. We will go over your feedback with the team to see where we can improve. We hope that you will give us another chance in the future.

10/10 Sangat Bagus

ZAFAR

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Amazing
Amazing
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you so much for staying with us! We appreciate you!

6/10 Cukup Baik

William

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Not to bad
Not a bad place it is just really outdated.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you for staying with us. We apologize that we were unable to meet your expectations. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 Sangat Bagus

Deanna

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you so much for staying with us! We appreciate you!

10/10 Sangat Bagus

steve

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
jked iy
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you so much for staying with us! We appreciate you!

10/10 Sangat Bagus

Donald

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 17 Jan 2024
Thank you so much for staying with us! We appreciate your feedback!

8/10 Bagus

larry

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 17 Jan 2024
Thank you so much for staying with us! We appreciate your feedback!

10/10 Sangat Bagus

Rodger

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight
Great staff. Clean and comfortable.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 17 Jan 2024
Thank you so much for staying with us! We appreciate your feedback!

6/10 Cukup Baik

Christopher

Bepergian bersama keluarga
Disukai: Staf & layanan
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 17 Jan 2024
Thank you for staying with us! We apologize that we were unable to exceed your expectations. We will share your feedback with our team to see where we can improve.

2/10 Sangat Buruk

Maria

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you for staying with us. We apologize that we were unable to meet your expectations. We will go over your review with the team to see where we can improve. Thank you for your feedback.

10/10 Sangat Bagus

Robert

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Chris pada tanggal 30 Jan 2024
Thank you so much for staying with us! We appreciate you!

8/10 Bagus

Brandon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice Hotel, reasonable prices , friendly staff
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 2 Jan 2024
Thank you so much for staying with us! We appreciate it greatly!

10/10 Sangat Bagus

LoriAnn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Gerald

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Decent stay for decent price
Check in easy, loved the pool and hot tub, room was clean, efficient and breakfast was simple but good.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Carla

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

6/10 Cukup Baik

Michael

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Room and building appeared worn for not so old of a property. Alittle caulk and paint would go a long way. Staff was friendly. Vending machines were empty. No snacks available.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you for staying with us, we appreciate your business very much! We are sorry that your stay did not exceed your expectations. The hotel will soon be receiving updates to make the stay more comfortable for all our guests very soon.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Too many problems
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
We are sorry that your stay did not exceed your expectations. The hotel will soon be receiving updates to make the stay more comfortable for all our guests very soon. We wish you could have provided more details so we knew what exactly the problems were to better serve our guests in the future.

10/10 Sangat Bagus

Roderick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel stay
I enjoyed my stay
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Karen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Service was great
Menginap 3 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 28 Nov 2023
Thank you so much for staying with us! We are glad you enjoyed your stay!

10/10 Sangat Bagus

April

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Free breakfast which had many options Poll and hot to relax in
Menginap 2 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 28 Nov 2023
Thank you so much for staying with us! We are glad you enjoyed your stay!

8/10 Bagus

Nancy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful staff, good location.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 28 Nov 2023
Thank you so much for staying with us! We are glad you enjoyed your stay!

8/10 Bagus

Felicia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 18 Des 2023
Thank you so much for staying with us! We appreciate your business!

4/10 Buruk

Sharli

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Tidak Disukai: Staf & layanan
We waited over 20 minutes for someone to come to the desk and check us in.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 28 Nov 2023
I am very sorry that this happened to you. We will go over your review with the team to see where we can improve.

8/10 Bagus

Brandon

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice location , Always Nice & Clean Comfort Inn .. I use this Hotel several times a month during business trips , Would definitely Recommend .
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 17 Nov 2023
Thank you so much for staying with us! We appreciate your business!

10/10 Sangat Bagus

Daniel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 14 Nov 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback!

8/10 Bagus

Yesenia

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property was nice, but very outdated. No complaints otherwise.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Chris pada tanggal 14 Nov 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback!