Resepsionis

Ulasan untuk Cottonwood Boutique

3 out of 5
Cottonwood Boutique
East Overcliff Drive, Bournemouth, England

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 233 dari 625 ulasan" "
Penilaian 8 - Bagus. 262 dari 625 ulasan" "
Penilaian 6 - Cukup Baik. 86 dari 625 ulasan" "
Penilaian 4 - Buruk. 31 dari 625 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 625 ulasan" "

8,6/10

Kebersihan

8,6/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

4/10 Buruk

Liviu

Get the money? Make sure is registered as paid.
When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Charlotte

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Karen

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Shannah

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Nathan Gaffer

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Scott

Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Rachel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Andrew

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
This was the first cooked English breakfast that was cold
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Mark

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Peter

Menginap 2 malam pada bulan September 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

4/10 Buruk

DeLynn

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous. It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem. I do not recommend this hotel, or Bournemouth.
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Zara

Traveler bisnis
Staff hard to find, rooms warm no ac and key card didn’t work very often.
Menginap 3 malam pada bulan September 2023

8/10 Bagus

Hazel

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice hotel but a little tired.
Nice hotel but a little tired. Very few staff, but those we did have contact with were very helpful and extremely friendly. During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
Menginap 2 malam pada bulan September 2023

8/10 Bagus

mann

Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Trish

Disukai: Kebersihan, staf & layanan
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Vasil

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Short trip to Bournemouth
The positives: * Hotel is in a good location. close to the city centre. * Very quiet * Rooms were cleaned well * Staff was efficient when they could be found * Very soft and comfortable bath towels The negatives: * The hotel building is very old * The floor boards were squeaking with every step and I feared some could be rotten, * Bed mattresses were very hard and squeaky * Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Paul

Bepergian bersama teman
Disukai: Kebersihan
Rooms were clean and staff were adequate, the property however was very tired..
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Mario

Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

Hayley

Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Miyako

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are all very nice and very welcoming
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

H

Menginap 1 malam pada bulan Agustus 2023

4/10 Buruk

Henrik

Tidak Disukai: Kondisi & fasilitas properti
Lever ikke op til billeder.
Hotellet lever på ingen måde op til billederne af det. Det er et slidt hotel som har haft sin storhedstid for mange år siden, ligesom de andre hoteller på gaden, og ikke er blevet vedligeholdt udvendigt. Værelset var ok, rent og pænt og med "begrænset" havudsigt. Vi havde forventet mere eftersom vi havde bestilt havudsigt. Indvendigt bar det præg af en hurtig smagløs istandsættelse med kunstige blomster i vinduerne og et underligt farvevalg. Restauranten på billederne var lukket og så faldefærdig ud. Morgenmaden og servicen fra personalet var tilfredsstillende. Hotellet er i gåafstand fra centrum, men gå op i byen og find en restaurant, dem der ligger nede ved vandet så ikke indbydende ud. Der er ikke adgang til stranden i umiddelbar nærhed af hotellet.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Mei Ling

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Kevin

Menginap 6 malam pada bulan Juli 2023

8/10 Bagus

Jeanette

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Lovely and quite in the morning, and lovely view terrace.
Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

Stephen

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Average stay
Mattress was awful, room was small with a view on to grimy flat roof! shower water pressure poor! Had issues with tv told to wiggle aerial cable no other help! Not very helpful!
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari The Cottonwood Team pada tanggal 2 Agu 2023
Dear Guest, You booked double standard room, and not the sea view. It is a standard size room.For the same price, other hotels offer a single room which is half or even a third in size of the one you stayed in. If you weren't happy with your room, you should have said something to a member of staff.We could have moved you to a different room.If you don't communicate with the staff about the potential issues, we are not able to help.

8/10 Bagus

Mr Steven

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Kenneth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very happy. Two nice rooms spotlessly clean with a lovely sea view. Staff were very helpful and the price was very good value for money. The buffet breakfast was excellent and set us up for the day. Only stayed one night but would be happy to recommend this hotel. We were fine but maybe it would be difficult for the disabled as there are several steps to enter the hotel and to get down to the reasturant for breakfast.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kondisi & fasilitas properti
Bit tired for a “boutique” hotel…
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Samanta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Great family stay
Good location and spacious family room. Lovely decor in the main dining area
Menginap 3 malam pada bulan Juli 2023

8/10 Bagus

Emma

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
On first impressions the external is very tired and rundown, the inside however is unique and quirky, like a boutique hotel is. It is clean and smells fresh. The room was a family partial sea view and had lots of storage and space around the beds. The bathroom was a good size. Only downfall was all the windows were very old and only 1 would open in the room and the bathroom one. Comfy, clean beds and clean soft towels. We all slept well and felt safe. Breakfast was good and enough choice for the day ahead. Parking on site is easy. An offer to help with luggage would have been welcomed as the lift was out of order and the hotel is a bit tired, however, we would stay here again. It was convenient to reach Bournemouth pier and only 10 mins from Southbourne which was lovely
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Marcus

Disukai: Kebersihan, staf & layanan
It was ok.
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Tracey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Room was very clean and cosy. Very convenient posirion. Staff friendly and helpful. Hotel could do with a new carpet and a bit of a refresh. Breakfast a bit bland. But overall a nice stay.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Julie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is a little gem! Easy walk to beach. On good bus route. Clean comfy rooms and quiet.
Menginap 5 malam pada bulan Juli 2023

8/10 Bagus

Mihaela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Claire

Disukai: Kebersihan, kenyamanan kamar
Weekend stay
Used to be a great Hotel, no staff, no service, ie room service. The most basic of Hotels give you a choice of teas Coffee, Hot chocolate , biscuits in your room, but not The Cottonwood. No one to explain breakfast, lovely and clean , lovely towels , but you can’t really call this a Hotel anymore . Really a B&B. Such a shame
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Tracey

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Liked the Clean rooms. Lovely location with sea views. Staff friendly. Breakfast basic. Parking £10 per day. Bed a bit lumpy.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Anja

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful, large room so close to the beach. We loved that our room had a beach view. It was modern and clean and check in was quick. Breakfast was a treat. We'd definitely stay here again if we get to come back to Bournemouth.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Carole

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A very adequate, quiet hotel. Second time here. Nice for a weekend stay.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Gitte

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Paul

Bepergian bersama teman
Room fine. Staff helpful and friendly. Buffet breakfast was a bit ordinary however.
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Leona

Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Carol

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Susan

Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Mandy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel, pleasant location, friendly staff, comfortable beds
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Victoria

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Sarah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We’ve stayed here a few times! Great location, lovely hotel! Staff very polite and good breakfast!
Menginap 1 malam pada bulan Juni 2023