Hotel Best Western di Brentwood

"Had roaches and a flood didn offer any compensation "

"Loved it"

"The property is easy to find - right off the freeway. Our room was clean although a bit dated. I didn't like the shower, I felt as though I was back in school!! Basically it was just a slanted floor with a drain, like gym locker rooms. We are thankful for the Inn, it was just a short distance from our engagement!! All in all it is clean, easily located and had friendly staff. There is also a Black Bear Cafe in the same lot."

"We did not stay the second night dues to the terrible conditions. I demand a full refund."

"The environment is great, but what really stood out to me was the employees at the front desk. Upon checking in at around 8:30pm the front desk girl was super nice and welcoming. After that at around 11pm a new lady took over her shift and we could tell she really did not want to be there but again in the morning it was a different girl and she was also really nice and accommodating."

"The staff at the front desk was awesome"