"The guy who checked us in was not good. Little things add up, and (for example) the wifi password would have come in handy. Our room had two TVs, but only one remote. And we would have benefitted considerably from a fireplace tutorial.
There was a young lady at the desk later in the week who was great, by the way.
Also- we were there during a week that the town of Lincoln is largely “closed for business”. I understand why the hotel might not want to share that info, but we paid peak prices during an off-peak week.
Beautiful place, but next time I’ll stay somewhere less pricey."