"Had made my reservations online and i had made the original one apparently for the wrong date (the day after I needed) so i had to book room again for the correct day and I was not allowed to cancel and get a refund even though it was as soon as i clicked to print the receipt i realized and expedia says hotel does not do refunds when i went to the hotel they said they would give a refund if i had made it through them and that expedia would have to refund me i told them expedia says they do not do refunds and said that was final and they say they do but i never go a refund then when i checked in it was freezing cold in the room literally speaking actually well below freezing there was a sheet and a thin blanket i turned heat up as high as it would go and t was still freezing when i left in the morning and i told they employee and they did not even respond "