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Ulasan untuk Holiday Inn Budd Lake - Rockaway Area, an IHG Hotel

3 out of 5
Holiday Inn Budd Lake - Rockaway Area, an IHG Hotel
1000 International Drive, Budd Lake, NJ

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 173 dari 454 ulasan" "
Penilaian 8 - Bagus. 148 dari 454 ulasan" "
Penilaian 6 - Cukup Baik. 83 dari 454 ulasan" "
Penilaian 4 - Buruk. 34 dari 454 ulasan" "
Penilaian 2 - Sangat Buruk. 16 dari 454 ulasan" "

8,4/10

Kebersihan

8,4/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

martha

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Valarie, Birmingham

Menginap 2 malam pada bulan April 2024

4/10 Buruk

Anesti, Stoney Creek

Traveler bisnis
Tidak Disukai: Fasilitas
It was...okay. Not thrilled
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room was very clean and well maintained. My sisters and I enjoyed the pool, and the wonderful buffet breakfast, on our getaway. We will be coming back.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a nice stay

8/10 Bagus

Marc

Disukai: Kebersihan, staf & layanan
Good place
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Donna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We loved the quaint,private courtyard off the restaurant. Food was delicious and plentiful. Staff very helpful and friendly. There was even a huge lot of free parking. We will be back!!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jeri

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was a wonderful hotel! It has a lot to offer - all you can eat breakfast for a reasonable price, nice bar area, indoor pool, and gym. The room was clean and comfortable. I would definitely stay there again!
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 22 Feb 2024
Dear Jeri,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Cukup Baik

Patricia

Traveler bisnis, Bepergian bersama keluarga
Housekeeping was lacking. Evening desk clerk was awesome.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 22 Feb 2024
Dear Patricia,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Evangeline

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
a1
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 29 Feb 2024
Dear Evangeline,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Janet

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice, off the beaten path. Quiet. Clean. Staffing was friendly.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 16 Feb 2024
Dear Janet,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean hotel, simple room with just the essentials, pool and gym nice, breakfast was great.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari FOM pada tanggal 7 Feb 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 2 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Manny

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Professional, friendly staff and extremely clean facility. Would ABSOLUTELY stay here again
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 25 Jan 2024
Dear Manny,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Joyce

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 18 Jan 2024
Dear Joyce,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean accommodations, friendly staff, excellent breakfast buffet.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 14 Jan 2024
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Marc

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Booked 3 rooms for a family wedding. Hotel staff was excellent. Rooms were very clean. Nice lobby bar and the breakfast buffet was terrific.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari FOM pada tanggal 9 Jan 2024
Dear Marc,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place clean and staff was nice
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Tim,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Jeffery

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Buruk

Giuseppe

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Giuseppe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Buruk

Giuseppe

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 2 Feb 2024
Dear Giuseppe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Angelique

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Great stay!!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Angelique,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Inette

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 25 Jan 2024
Dear Inette,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Joe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cleanliness, efficiency, dining experience, X, excellent and service
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Joe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Sangat Bagus

Carol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 3 Jan 2024
Dear Carol,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bagus

elizabeth

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
A
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Christopher

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 16 Des 2023
Dear Christopher,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bagus

paula

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice. We arrived late and was hungry, kitchen was closed. Wish desk person would have told me that there was microwaveable Mac and cheese by the soda case. It was not in an easy to see area. The shower was luke warm, would have loved being able to make it warmer. Staff was very pleasant and the morning breakfast was really good. Waitstaff for breakfast was very attentive.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 16 Des 2023
Dear Paula,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I am glad to hear you have enjoyed our hot breakfast in the morning as well your experience with our staff.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Quick stop over on way to New York
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari FOM pada tanggal 16 Des 2023
Dear Dennis,I am happy to hear you were able to enjoy our hotel property even if it was quick! We hope to see you again in the future.

6/10 Cukup Baik

Frank

Bepergian bersama keluarga
Disukai: Kebersihan
We rented the room so we could get changed for a weeding we were attending in the area. I didn't expect a high end luxury suite so the room itself was clean and functional. The front desk checked us in quickly enough but when we got to the room on the 3rd floor the key cards did not work. Went back to the front desk where they rekeyed the cards, then went back to the room only to find they still did not work. Asked a nice maid to open the door after explaining our problem and she let us in. Called the front desk from the room and asked them to bring us a set of keys that would work. They brought up a new set of keys and those didnt work. He went back to the front desk and the fourth time was the charm. It took nearly 1/2hour to get this resolved. Altogether we were at the hotel for 3 hours and checked out to attend the wedding. Never intended to stay the night so after the wedding we drove the 2 hours home to southern Jersey.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

don

Bepergian bersama teman
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
For am older person the parking spaces for handicapped were behind a berm so we had to walk all the way around to teach te only entrance. Elvators are a long way from the entrance. Advertising should state the motel is not handicapped friendly
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Bhupinder

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Dowell

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast was perfect
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Carina

Bepergian bersama keluarga
Disukai: Staf & layanan
Friendly front desk people.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Lisa

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I have stayed at Holiday Inn Budd Lake several times - I love the fact there is a restaurant/bar on property. Staff is always friendly.
Menginap 6 malam pada bulan Oktober 2023

10/10 Sangat Bagus

steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Oktober 2023

10/10 Sangat Bagus

joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023

4/10 Buruk

Kelly

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
We stayed two nights. We were kept awake until 2am both nights. Our room was near the elevator and from 11pm-2am there was near constant loud noise from large parties congregating by the elevators. I made a couple complaints and the hotel staff did little to assist. They made excuses for the noisy guests and said they couldn’t do anything about it.

10/10 Sangat Bagus

Anthony

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is clean and the breakfast is better than other hotels in the area.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

James

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Shamekya, Jamaica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Angelique

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
When I first walked into the room, you could smell the freshness… the beds looked inviting. Bathroom was very clean. The housekeepers were very nice. I told them that I will definitely be back.
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Jaleene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The check-in was quick and easy. My room was clean and the bed was comfortable. The bathroom had plenty of towels. I don’t have any complaints about my stay and would stay here again.
Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

Anthony

Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Denise

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean room and the lobby was inviting. I liked the decor.
Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Scott

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Felix

Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Jennifer

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Don

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like Holiday Inn Express better.
Menginap 2 malam pada bulan April 2023