Hotel Keluarga di Bukit Bintang

"Some staff was helpfull but some is unfriendly. Has stain in my pillow"

"I have stayed at several of the Shangri-La locations throughout Asia. I have always truly enjoyed my stays. It always feels like home, and I can truly relax. You can always"

"清潔で立地もよく、スタッフのサービスもとても気持ちが良いホテルでした。 朝ごはんも本当にたくさんの種類があり、どれも美味しく、全て試せないのが残念なくらいでした。 駅に直結の好立地なのですが、少し表示がわかりにくく、駅から向かう際に迷子になり無駄に歩き回りました。もう少し行き方のインフォメーションがあると嬉しいなと思います。 ボンボイメンバーに登録してくださったのですが、チェックインしたパスポートネームと違う名前で登録されてしまっていました。 何度入力してもうまくいかず、よくメールを見たらスペルが間違ってる‥ので、修正をお願いしたら出来ない、との説明を受けました。 忙しいから出来ないのか、はたまた仕組みとしてできないのか？少し残念な対応でした。それ以外は全て満足しています。 次回訪問時もまた使いたいホテルです。"

"We really enjoyed our stay at The PARKROYAL Suites , the room had all we needed for a comfortable stay, with some nice extras , the only complaint we had was we stayed 3 nights and on 2 nights we were disturbed by a broken A/C which leaked badly lots of water down on our cooked food , and then had on both nights service engineers in our room for like 30 minutes with cleaning service to follow , But at checkout we never received no thanks , not a word about this disturbance and then we got hit...

"we arrived early and they let us checked in. This was nice. Location is superb, walking distance to major attractions. Clean room. great and friendly staff"

"Secara keseluruhan hotel cukup nyaman hanya saja petugas kebersihan sama sekali tdk ramah bahkan cenderung kasar pd saat saya minta ganti seprei dan sarung guling utk xtra bed...yg sebelumnya saya liat bed tsb hanyaa dipindahkan dari room lain ke kmr saya Poolnya cukup kecil utk sekelas hotel bintang 4..aminities toilet juga "hanya sekedarnya" disediakan...hari pertama menginap malah tdk ada sabun, shampo dan shower gel"

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"Do not great breakfast included. Is it a small plate of food , and not buffet and the food was not good all. Better to go down stairs and eat off site Really close. Rooms was nice and clean , bed comfortable and tv has you tube. Only bad review I’m is the breakfast as it was a joke. Otherwise the property is nice and very comfortable clean roo"

"I recently stayed for two nights at the Hilton Kuala Lumpur, a hotel I remembered fondly from my 12 years living in the city. Back then, it stood out for its fresh breakfast offerings and attentive service. Unfortunately, my short stay in November 2025 was a series of frustrations that left me vowing never to return. In a city bursting with hotels striving to deliver decent service, this one seems to have prioritized cost-cutting over guest comfort, treating people like mere numbers in a...

"I'm happy stay at izumy hotel cause of good location, easy to find hotel and find food arround the hotel"