"Our room was on the 10th floor. The view was great. The room was FREEZING! Despite turning up the temperature. The windows seem to be the original ones from the building bc, insulation? Who is she? Never met her. We could hear EVERY noise from the streets AND the rooftop. The bed was lumpy, and not very comfortable. The bathroom was tidy, and the shower?! I’d stay there again JUST for the shower. That water pressure felt like a massage on my skin. Staff was friendly and attentive. The bar downstairs wasn’t our vibe but it is beautiful. The bar upstairs lacks identity. The views are stunning though."