Search Hotels in Burnt Store Marina, Punta Gorda

"Occasionally the poolside staff were understaffed. Waited for service occasionally. Very disappointing that we pay the amount for our suite and level blue pool closed early for an event. Along with the sports bar doesnt seem right for paying customers. Waited an extra hour past checkin time for our to to be available. Level Blue pool very nice. Massage was great! "

"Clean room, great staff"

"Breakfast buffet was wonderful. Staff was very friendly "

"Suite was in good condition, clean, and very comfortable beds/pillows. Beautiful view!"

"I made reservations for this hotel March 20-21. I reserved a room with a pull out bed so I could sleep my son. When arriving the room. Had two single sitting chairs and a queen bed, no pull out sofa. The manager tried to find us another room but she couldn’t so we checked out, didn’t stay even 30 mins, all we did was lay our son on top of the bed and we had our McDonald’s bag we didn’t even have luggage. Now there’s an issue getting a refund. They are saying there was a sofa bed there and the room was used. They are lying!! They will clearly be able to see us leaving on camera and not retuning. The hotel was very outdated which was ok we just needed somewhere to sleep but this has turned into a nightmare. I had to drive back home 3 hours because this hotel couldn’t accommodate us and they are not willing to refund and they are denying their part"

"Awesome staff. "

"Beautiful courtyard"

"A little scary. What they refer to as breakfast is a cheap version of food. Coffee very good! "

"Parking great. Room very nice. Bathroom just ok. Pool subpar"