Search Pet-Friendly Hotels in Burton

"We had a great ocean view room. The room was clean and modern with a great balcony. The property had plenty of pools and dining options. We also had great massages at the spa. Highly recommend."

"Late checkout to 11:00 cutoff for breakfast...... This hotel felt like a venue built for timeshare without the monthly bill and maintenance fees. May I add a full kitchen, all for the low price of 😊✅"

"The property itself was beautiful and very clean, which initially made for a great impression. Unfortunately, my experience with the staff completely overshadowed the property. I was charged a total of $670 for two random fees, and when I went to the front desk for clarification, they had very little information about the charges. They never once said I would be billed for this during initial check in, and I paid everything in full-in cash. I was told I would be reimbursed at checkout, but I have still not received any refund. Trying to get answers was frustrating, as the staff seemed uninterested in helping and even displayed noticeable attitudes when I was simply asking for an explanation. We were not the only ones dealing with the same issue, which in a sense makes you feel better but really sucks when you’re charged almost SEVEN HUNDRED dollars and may not even receive a refund as they promised. If you do stay, make sure to get receipts for EVERYTHING!! Additionally, the service lacked any sense of hospitality. Upon arrival, we were only told where the elevator was—no welcome, no helpful information, needed wrist bands for the pools, did not even receive those, nothing that made us feel valued as guests. Overall, while the property itself is great, the poor customer service and unresolved billing issues made this a disappointing stay. I will not be returning nor will I be telling others to stay there."

"Pros- walking distance to beach & Coligny park. Rooms were clean and the hotel has been updated. Reasonably priced. Allows pets. Water pressure was good & water hot. The manger was very kind & you could tell truly cared about his hotel guests. Cons- the room key system was broken during half of our stay & required us to have a staff member unlock our door as we came & went. The water fountain in the lobby was broken, the ice machine was broken on our floor aches there was no coffee in the lobby until I mentioned it to the manager who made sure there was coffee there next day, however, that coffee was gritty with grinds. There are no coffee machines in rooms. "

"Check in was pushed back over an hour. Projected time was 4pm but we did not get checked in until after 5. No additional accommodation was made for having to miss dinner reservations that same evening. We went to the XO bar and received horrible service. The waitress acted as if we were inconveniencing her and did not seem like she wanted to be there. When attempting to get drinks at the pool bar it took over 15 minutes to get a single drink. Those staff also seemed very disinterested and acted as if they did not want to be there. All and all this is not the experience I would have expected from an Omni and I will not be going back. "

"Pool by the village has a spectacular view of the May River. "

"The room was small and overpriced. The communal rooms were small and uninviting. And the breakfast was terrible. But the location was very good."