Bury St Edmunds hotel guide. Surya Hotels Ltd hotel in Bury St Edmunds, England

"Room was clean, staff helpful and friendly, breakfasts good, wide choice of food. Cafe a bit of a let down, average pizza, poor beef (=gravy) curry, often crowded with laptops."

"The only reason that I can't give the Bull Inn 5 stars is due to the really strange lay-out whereby the shower is totally open to the room. Obviously, if you share a room with someone, you're going to know each other very well, but having some privacy when you shower would be a good thing."

"Amazing location, decent sized rooms. Extremely easy to check in and helpful staff"

"Hotel and staff are fab this is my 3rd stay within months and it’s now a firm fav, what makes this hotel is the nice clean rooms but mostly the brilliant staff they cannot do enough for you, they treat you like a friend, polite cheery and knowledgeable. The brekkie is a buffet style vegan sausages to order should you want them, scrambled eggs mushrooms sausages bacon beans hash browns and hot porridge, lots of cold foods and the bread selection is great. Just what you need to start the day. Easy to have food delivered in from local shops should you need too but the food in the hotel for evening meal is nice and fairly priced."

"This was our third stay here and it didn't feel as good this time. Room was nice but would have benefited from a deep clean. Pool is great but jacuzzi was out of order and every time we collected a pool key card it didn't work and we had to traipse back to reception. Breakfast options are good, but things ran out and were slow to be replenished, only one coffee machine was working so a big queue, and our table wasn't cleared in the whole time we sat there. Location is helpful as there is parking and then various bus services into the city, or it's a nice walk along the river. Staff very friendly but alot of them were new and unsure of how to do things. "

"Check in was straightforward, I arrived earlier than check in but was able to access my room. Room was clean & bright & roomy. Large comfy bed & all facilities. Well positioned for visiting Bury St Edmunds & surrounding area. Lovely village pub which was popular with locals. Staff friendly & food good."

"We didnt have breakfast during this stay"

"Room was super hot, A/C was not functioning. Staff promised to bring a fan but it never came. Toilet seat was broken. Overall middling experience."

"Rooms were clean, equipped with what you need. Lovely touch to leave sweeties in your room. Beautiful gardens, and very friendly staff."