Hotel Keluarga di Byron Center

"Breakfast was horrible, unfortunately. Sausage tasted like rubber. All hot food was cold and bland. Coffee was rough. Room and staff were great."

"Checked into hotel paid, got key/room, Then was told no running water, no showers, toilets, etc. available. Said problem would be fixed, but might be hours. I asked where there was a location to go to use a restroom..said up to us to find a place! Confused I spoke with some guests there and was informed water had been off whole day prior and during the night and still off when we checked in. Returned to desk for refund, was asked for what reason !! SERIOUSLY checking us in before telling us no...

"reservation was ridiculous I was asked 4 times for my card number before giving up and reserving with the front desk . theroom was not very clean and the dirty washcloth hanging over the shower rod was disturbing along with a dirty tub. ( I really wanted to give the cleaning crew a lesson on what a little vinegar and dish soap sprayed on and using a mr clean eraser would do to clean the tub) and the carpet was filthyI wouldn’t have stayed if my great granddaughter wouldn’t have cried because it...