Search Hotels Near Melville Koppies Nature Reserve, Johannesburg

"I am extremely disappointed and honestly shocked by my stay at this Four Seasons hotel. I am used to staying in this group all over the world and this property is absolutely not in line with their usual standards. From the moment I arrived, the experience was frustrating and completely unacceptable. The room was not properly cleaned, with a clear lack of care and attention. Even worse, there were serious security issues. The door locking system was faulty and unreliable, something I personally showed several times to the cleaning staff and also to a manager, yet nothing was properly fixed. On top of that, I experienced a shocking aggression from a security guard who behaved aggressively towards me even though I was a resident guest. This level of behavior is completely unacceptable and deeply unprofessional. It is also obvious that not all clients are treated the same way in this hotel, which is extremely disappointing. They tried to compensate by offering a massage, and I must say the spa was the only professional part of this hotel, but this does not make up for everything else. The restaurant staff made me feel very unwelcome, to the point that I avoided eating there and relied on room service. Unfortunately, room service was also poor, with incomplete orders and meat not cooked as requested. This hotel feels like a cheap version of the Four Seasons brand. I do not recommend it to anyone."

"Absolutely amazing hotel"

"Perfect location next to the mall and several restaurants"

"Great hotel on excellent location. Helpful, reasonably priced, lovely music in lobby, But awful incense perfume in lobby, very nauseating for people who are eating at restaurant or who are allergic to perfume or scented products or air."

"Very nice helpful staff 24 hour desk with Tyson helpful. Self catering facilities good like a home style motel very comfortable bed and good size room, parking available "

"Very clean rooms and excellent friendly staff. They afforded me the privacy I needed. "

"Well trained staff Great attention to detail and service What you would expect from a 5 star hotel"

"Yes the dinner and breakfast was nice the hotel is value for the money "

"Clean room"