Southern California hotel guide. Viceroy Hotel Group hotel in Southern California, United States of America

This establishment is extremely well managed by Senor Carl Holmes, his AGM, Sean, Anna, Head of Housekeeping and her team including Terri, Kelly and Velia. Front Desk has characters amongst it's staff including Sherrina and Alphonse, who are very friendly and receptive to any request made to them including printing maps, best places to eat locally etc.. We had a problem with our room safe and within minutes Head of Maintenance, Robert ,attended, diagnosed the fault and replaced the safe, you...

Breakfast great, parking safe and easy, wonderful hotel.

The room felt spacious even with a couch and a King bed. It was extremely well fitted out and also kept spotlessly clean by the daily cleaning staff. I appreciated the full-sized tub which also doubled as a decent shower.

Very good 6 night stay on all key points; however, if breakfast with few more choices would have been excellent.

Fantastic location for Universal with direct trolley service to the park and only a 15 minute uber ride to Hollywood Blvd and Griffith park. Plenty of food options available and a good shopping amenities for any last minute trip requirements. Guidance on the area from hotel staff was perfect and gave us greater context of what was available. Room was very comfortable and quiet an served us well for our stay. I would certainly use this hoel again.

Great coffee ! Lovely people Calm place to rest and recharge after exploring. Quality bedding My advice would be to deploy the blackout blinds which all rooms have as the exterior lighting is bright all night.

Good not far from eating places

Room was very clean and staff were very friendly.

Nothing to complain about!

This hotel and staff are amazing It was super clean and had complementary tea and coffee. The staff are so nice and helpful my son celebrated his 30th birthday and they helped with everything. and just made you feel so welcome. Definitely will stay here again when visiting relatives in LA

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Great stay again, would definitely recommend

Pretty much spent my time outside the hotel, just coming back to sleep, didn't need room service or cleaning so won't really comment on that, not had much interaction with the staff (due to not needing them).....until the last day when I had taxi issues to the airport. I found the staff incredibly helpful at resolving an issue for me that they were in no way responsible for. It's the kind of moment that will stay with me about my stay.