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"Good stay"

"Staff are very helpful and courteous. Hotel is nearby upscale shopping mall with fantastic restaurants options. The front desk staff were very helpful accommodating special requests and went beyond to help me. The lobby staff were very kind to letting me know when my transportation arrived avoiding me to wait outside of the hotel for the arrival of the ride share pickup. Awesome staff all around. Mr Darius particularly was an outstanding service representative that really went above and beyond."

"Good location, close to eveything"

"This has become my new number one as far as five star hotels in manilla. Amazing customer service! Everyone in the hotel from the bell hop to the elevator attendant. Hospitality to a whole new level! The location is ideal as well, SM mall located 1 minute walk from the entrance which connects with several other malls attached to that. The smell in the hotel is incredible, no matter what floor or where your at the overwhelmingly pleasent smell is there. The food at the location was astounding. The pantry had an amazing breakfast spread as well, a fine selection of asian dishes. Overall i can't find anything negative to say. Incredible place, would highly recommend. Will absolutely stay again!"

"Everything "

"We were walking to the Mall and we were approached two times by the same person selling watches. Some beggars approached us too. It’s too sad to see them."

"We loved the place spacious and everyone was polite and helpful"

"First time to stay at this hotel and it did not disappoint. I wish we had more time. The staff are friendly and attentive. It’s nearby a high-end shopping and restaurants. Love this hotel we definitely stay again."

"All staff are very cordial and respectful, from the doorman to the guest services to concierge to the housekeeping. I highly recommend this hotel."