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Ulasan untuk Pavilion on Northbourne

4.5 out of 5
Pavilion on Northbourne
242 Northbourne Avenue, Dickson, ACT

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 554 dari 1221 ulasan" "
Penilaian 8 - Bagus. 451 dari 1221 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1221 ulasan" "
Penilaian 4 - Buruk. 52 dari 1221 ulasan" "
Penilaian 2 - Sangat Buruk. 36 dari 1221 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

Noula

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

8/10 Bagus

maria

Bepergian bersama keluarga
Disukai: Staf & layanan
Liked: quiet, friendly reception staff. easy access to room. Reception staff quick to respond to request for help. Light rail stop almost in front of property so could travel easily. Did not like: ignored at restaurant- area when I went to ask a question. Room cleanliness so so- food marks on light switch there before we arrived and still there 2 days later. floor in bathroom had visible marks (sticky blobs) there from before we arrived. Would have been nice to have a biscuit or two waiting for when we checked in to have with our coffee as those without cars could not go immediately shopping. broken glass near front entrance in the shrub not noticed or removed. Maybe someone doing a check of the surrounds twice daily? only takes a few minutes.
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Ophelia

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
I can hear my next room tv show while sleeping, and even worse I can hear the water pipe noise when my upstairs using water...
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Georgina

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay, comfy beds though small bathroom, lovely downstairs seating with the plants, we’ll be back
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Brian

Disukai: Kebersihan, staf & layanan
A bit tired but did the job.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Charles

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
A tired-looking hotel in need of a rejuvenation
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Raymond, Sydney

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Very good location to stay. Whilst dated the rooms were clean good sized . The staff were helpful the check in / out was easy . Parking was close .
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Quick and easy check in
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Matthew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really liked the ambience of Pavilion on Northbourne. You walk in and are greeted by a lovely atrium bar and cafe, surrounded by lush greenery and plants. It's a great place to have your morning breakfast, a drink with a friend. The pool is also conveniently located if you feel like a refreshing dip on a cold Canberra morning! Logistics-wise, its also just a few minutes walk from the Light Rail which takes you into Canberra City with ease.
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Naoto

Disukai: Kebersihan, staf & layanan, fasilitas
Overall it was a great experience. Only thing that I don't really like is the amenities. There was no teeth brushing, facial soap, slippers.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Andy

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Property is a bit dated but staff are (mostly) nice. Coffee is awful.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Rochelle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Well located property. Walking distance to shops. Well presented and good dining options.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

LaVerne

Menginap 2 malam pada bulan Maret 2024

4/10 Buruk

George

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Asking a couple questions at the check in I was told there was a list in my room that would answer all my questions. Really? So personal interaction is not part of the hotel experience any more? Well, I hadn’t seen rude until I arrived at breakfast. They make you prebook the night before to save $5 off the $29 price tag. What they don’t tell you is that coffee is not included. There is some brown coffee-like liquid included and when I told the staff it needed refilling they took me back to it and kept pressing it violently, to show me that there were still three drops left. They did refill it eventually. They didn’t need to be rude about it. Breakfast had all the usuals but it didn’t taste good. The “gym” is a small windowless room with maybe five machines. I specifically looked for a hotel with a gym and this is not acceptable. The pool was fine. The balcony attached to my room was filthy. The room itself is well-sized and nice. So is the shower. What I didn’t like is that the aircon was either freezing or heating. It couldn’t be turned off and was a little too noisy for my liking. All in all, I can find a decent room for that price at any hotel and this one doesn’t deliver on service, food or extras. Do not recommend.
Tanggapan dari Dan Brophy pada tanggal 14 Mar 2024
Hi George. Thank you for taking the time to share your feedback. I was truly disheartened to read your review and want to apologize for not meeting your expectations. Please know that we take all guest feedback very seriously and will be reviewing the details with staff to ensure we do better next time. If you’re willing to give us another shot when you’re back in town, please reach out directly as I would love to personally oversee your stay. I know we can do better and I want to prove it. Thank you.

10/10 Sangat Bagus

Jane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent customer service. Good location. Room facilities are bit outdated and the bathroom is small. Love the courtyard which is the best for relaxing after a long busy day out.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Terry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy check in process and clean room. Was close to light rail stop and had a happy hour at the bar on weekdays 4-6pm.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Francis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient as can take light rail into city centre. Rooms are clean and comfortable. The Wifi in the room on ground floor not good. Reported this to staff on check out.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Peter

Bepergian bersama teman
Service was very good
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Alex

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Stayed here many times. Convenience
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Michael

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I did not like being told at 1.45pm that room is not yet ready (which it was) and I had to wait till 2pm to check-in. It was a silly and anti-service attitude, when I could have easily been checked in straight away. I was told to come back in 15 minutes and when I did, other people were checking in, meaning a further wait. While not a big deal it was unnecessarily poor attitude of the staff, all other places I have ever been to are more than happy to check in early, if room is available (which it was). Totally understand if it isn't...also it wasn't as if the check in clerk was doing anything else, he just stood there till 2pm when he started to let people check in...my first but definitely last time I am staying at the Pavilion
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Gayle

Disukai: Kebersihan, staf & layanan
Bed & pillow were very comfortable. Room was very very stuffy. Not good for sleeping. Bathroom was antique & small.
Menginap 2 malam pada bulan Februari 2024

6/10 Cukup Baik

Ross

Bepergian dalam rombongan
If there is a wedding or a function then parking is near impossible in there car park as I had to park on the street behind the building
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Lea

The noise outside my room was ongoing and annoying. The food was appalling but the front of house staff were accommodating.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Glenn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff are always helpful...easy check in.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Kim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Have stayed here many times before but this time was a negative experience. There was a fire alarm which turned about to be a false alarm. There were no fire wardens giving guests instructions or even checking to see if there were any guests who may need assistance. The people in the room above were extremely noisy all hours of the day & night.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Whilst convenient location and overall good amenities, our stay was let down by a serious safety breach. On our first night, the fire alarm went off early evening and a strong burning smell was detected. My wife and I quickly vacated using the stairs. YET NOT one single staff member/designated Fire Warden (who should have been attired with labelled fluro vest and helmet) appeared or to give directions to an evacuation area. A muffled voice of non-English background announcement was heard once but no one could understand it. And guests in out building did not evacuate because there was no directions. We gave advice to them but confusion reigned. It was a shambles and breached all current fire regulations of national safety. Upon finding staff in the main foyer and the alarm still ringing, we were advised to return to our rooms as they had to wait for the fire authorities to arrive. We remained in the car park assuming it was the muster station. This procedure by your accommodation and staff was a serious and major concern with a major investigation warranted!
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Ayah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The stay was great, I felt very comfortable in my room. It was clean and had basically all I needed. It smelled very clean as well. Very good value for the price I paid. The pool was wonderful, and it is right next to the tram line a few minutes out of the centre city. It had 24-hours room service, and I felt safe leaving my bags there on my last day after checking out. It was a safe area. The hotel can get noisy in the afternoon but was absolutely peaceful in the evening. The coffee from the cafe could have been stronger. I would book again!
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

Pamela

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2024

6/10 Cukup Baik

Prasad

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Adam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good friendly service, well presented hotel
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Peter

Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Noel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Well located. Attentive staff. Would benefit from sprucing up - some faciliities are a bit tired.
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Lyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient for our needs
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Lucan

Disukai: Kebersihan
Very clean but could do with furniture renew and update bathrooms.
Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

Faye

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The Azalea suite was roomy, bright and well appointed, without being showy. The bathroom had an amazing shower and was large. The rocking chair was a pleasant touch in the lounge room which was spacious and quite comfortable.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Dannielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Lisa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Daniel

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good place to stay easy access to town
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

David

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good accommodation out of Civic.
Pavillion has been around for years and it is in a great condition. The location is good and you can't hear traffic noise from Northbourne Ave in your room. Reception staff were excellent and and the breakfast tasty. The price was perfect.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Helen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kelei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great place for vacation
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Maedeh

Traveler bisnis
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Laurence

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

David

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Room was a bit cramped. Was overcharged but it got sorted ok. - lucky I checked my bill.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Mads

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 2 malam pada bulan Januari 2024

8/10 Bagus

Kerrie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff that we had the pleasure of being served by were excellent. We stayed two nights and had beautiful meal's both night's and the buffet breakfast's were amazing, everything you could want and more. Signs outside each building entrance of room numbers would of been good and also some nice seating outside. Overall this is a beautiful place to stay and would highly recommend it to anyone that needs accommodation in Canberra.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Tina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy Check in, Lots of parking, Room as pictured on website, pool area nice, happy hour 4-6 was good to start the evening, easy 25min walk to lots of great restaurants
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Lisa

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024