"If you like full-sized, NOT QUEEN beds, that are sagging and old and the springs make noise with every movement, this is the hotel for you. This is the only Hampton in memory with beds that remind me of bad hotels from the 80's. The beds were so bad we forfeited our 2nd night and cancelled the 3rd (thank goodness the hotel staff were able to refund us the 3rd night). This hotel is managed by a management company and they are clearly not doing maintenance. The hotel carpet is old and stained and wrinkling and the exterior needs a power wash. Hard to believe that a hotel on such a nice water view property has not been taken care of. We tried staying at all Hilton properties in order to have nice beds and amenities, but Hilton failed with several of their properties. NO MORE, going back to hotels.com and booking the best hotel in the area, not relying on Hilton, this management company is ruining the Hilton brand. When I explained how bad the beds were the staff were totally in agreement and understood that management has been very lax and are completely aware of the shortcomings."
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