Hotel Menerima Tamu LGBT di Cardiff

"The hotel is tired and has an overwhelming smell of stale smoke in the hallways and bedrooms. Staff were friendly but miscommunication between the front desk and housekeeping, meant that requests were missed or forgotten. Best bit of the hotel is the bar and outdoor terrace. The pool was lovely but the changing rooms were not. Definitely gives off conference vibes - would not stay there for pleasure."

"We stayed at this hotel in order to visit the National Museum which is nearby. It is also close to Queen Street station. We enjoyed the overall ambience of the hotel and particularly liked the restaurant and the roof top bar. The staff of the restaurant/bar provided excellent service at dinner and breakfast. The range of choices available for breakfast was excellent. Our stay coincided with the heatwave but the room was air conditioned and cool."

"Really helpful staff, easy parking and great location. Great view from large window and good air-conditioning."

"Booked during a very busy weekend ft Teddy Swims and Metallica. Staff were patient and helpful. A gym would have been perfect. Thanks all"

"Beautiful surroundings with an outside terrace overlooking a small lake, quiet. Staff very courteous and helpful. Grounds could do with a bit of tidying, cigarette stubs everywhere. Sink in bathroom problematic for shorter people, needed to stretch over the counter to use it, tap also very stiff to use and leaking. Enjoyed our stay very much and would stay there again."

"Excellent location as well as top tier hotel"

"Room 101 - The bathroom was not clean at all - needed a good bleach - clean around the bath , taps, sink. Came back to the room and there was a terrible smell - called the maintenance and it was the backflow from the bath !!!!! Was a bit better after being cleaned but was not up to a standard expected!! Would not stay again in that condition!! The Hotel is in a great location for shopping etc!! The staff were very friendly and helpful - nothing ws too much trouble!!"

"The hotel itself is excellent - great location and architecture. The cool atmosphere and aircon were welcoming on the hottest June day ever recorded in Cardiff! The facilities were great - including bedroom, bar and pool / spa. A couple of disappointments though. Guaranteed check-in from 3p.m. We arrived at 2.15 so went to the bar to wait. By 3.30 still no room, so after a lot of to-ing and fro-ing they eventually found us an upgrade. The breakfast - distinctly average for the price and...