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"Our experience began with an attempt to check in early; however, we were informed there would be an additional $30 fee or that we could return at the standard 3:00 p.m. check-in time. We chose to return at 3:00 p.m. as advised, but upon arrival, we experienced an additional one-hour wait before our party was accommodated. Upon entering the rooms, we encountered several cleanliness concerns. Our room had an unpleasant odor, as if water had been sitting for an extended period, and another room in our party had condom wrappers left on the floor. Additionally, my sister was initially assigned the incorrect room, which required further correction. On a more positive note, the breakfast was excellent. Despite a change in weather, the pool remained warm, and the jacuzzi was very enjoyable. The property’s location was also convenient, situated approximately 10 minutes from Legoland."

"It’s was good don’t have a problem just the condition of the hotel it’s bad I have been here almost every year with my family and it’s condition are bad now and getting worse "

"I really hoped to like this stay but it wasn’t an ideal stay. We got to our room, the cleaning of the room was terrible. Fridge dirty, coffee machine area dirty not fully cleaned, shower was filthy! The bathroom floors were dirty. The water pressure in the shower was terrible, the water was leaking from the shower to the bathroom floor, later on towards the night our room started to have a sewer smell, they sent someone to spray something in the room, it helped but we couldn’t sleep at night because of that smell, the next morning we had left and came back and our room started to smell again, the water in our room started to smell like poop, no joke. The longer the water ran the more it had that smell. The water it self felt very slimy. We had to cut our trip short due to the inconvenience of the room. Having to deal with this and having a child with you was miserable! "

"The breakfast has everything I need. Real oatmeal, real eggs, and freash fruits. AC was working perfectly. The bathroom vent did not work "

"Excellent"

"The room was far from clean. There was pet hair on the sink counter and in the corners of the room. We saw our the first roach within an hour of getting to the room."

"The restaurant is beautiful. I thought the pool, hot tub, and room were dated for the amount of money I paid."

"The only staff I interacted with was the front desk and food service. Both were friendly and helpful. Front desk helped me connect with the internet, and food service accommodated special requests. Both were very much appreciated."