Search Hotels in Jack's Peak, Carmel

"The property had beautiful grounds. However, they’re very strict about quiet hours. During check-in, the representative spoke so fast because it seemed that she did not want to explain the rules and policies of the hotel so we missed half of the information that was “explained to us.” There was plenty of parking, which is a plus, however they charge for parking per night which due to the high cost of the hotel, you would expect parking to be included or bike rentals because you’re also paying for resort fees. Overall the cost of the hotel does not represent what you would expect you get from the hotel. "

"Check in was easy and the staff friendly and helpful. Room was clean and comfortable. Son enjoyed the pool which was nice after long days at Laguna Seca. Close enough to fast food restaurants and grocery stores including some fantastic donuts at Monterey Donuts. Also being an easy drive to and from Laguna was great. If we are able to make the trip again next year we will strongly consider using El Castell again"

"Everything was perfect! Customer Service was amazing!"

"The tub would not drain. The first shower i discovered it and bathed in others gunk coming up. Then i had to Plug drain to take next shower. I was given the wrong directions to get to my room and had heavy stuff. I had to re park car as well. No refrig or microwave. What kind of place does not provide this? "

"We had a great stay. Only suggestion would be better breakfast options. Does anyone really eat that highly processed, artificial Yoplait stuff they claim is yoghurt?"

"Long tough climb and walk to room "

"Lone Oak Lodge is convenient & very close by to many places I wanted to see —- Monterey, Carmel, Carmel Valley, Pebble Beach, 17 Mile Drive, Pacific Grove, Carmel Mission Basilica Church. Only 5 to 15 minutes drive. Stayed here a couple of nights. Reasonable price for huge, clean room & accommodating staff, including the housekeeping. The smell of the room though is too clean! Ingredients of cleaning supplies might be a bit much for people with smell sensitivity. Thank you!"

"The hotel is really pretty, the self check in and check out is amazing, sadly the pool was under maintenance. We’re definitely coming back"

"This was an odd experience for us. When we booked this ‘resort’, the pictures and property details made it seem like this would be a luxury experience. We had an expectation that this would be a chance to unwind, order room service, etc. While the staff was wonderful, our expectations of the property and amenities were not met. The apartment we stayed in was big but was decorated like a timeshare and not stocked with any towels, the hot tubs were dirty, there was no room service or vegetarian options at the restaurant, and we found ourselves wishing we had stayed somewhere else. "