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Diwan Casablanca Hotel & Spa

4.0 star property
A peaceful urban sanctuary awaits at this downtown Casablanca hotel where rejuvenating spa treatments complement contemporary amenities

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Located in Casablanca's city center, Diwan Casablanca Hotel & Spa offers a luxurious getaway. Enjoy aromatherapy and treatments at Le Spa Diwan or relax with a book from the hotel library. High-speed WiFi and dry cleaning services ensure a comfortable, convenient stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MAD 100 for adults and from MAD 50 for children
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a security system

We should mention

Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Frequently asked questions

Is Diwan Casablanca Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diwan Casablanca Hotel & Spa?

There is free parking nearby.

What time is check-in at Diwan Casablanca Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Diwan Casablanca Hotel & Spa?

Checkout is at noon.

Where is Diwan Casablanca Hotel & Spa located?

Located in Casablanca City Center, this spa hotel is within a 15-minute walk of Central Market of Casablanca, Ecole Assimil-Formation, and Complex Cultural Sidi Belyout. United Nations Square and Place Mohammed V are also within 1 mile (2 km). La Resistance Station is only a 5-minute walk and Mohamed Diouri Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.2

Cleanliness

8.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 41 out of 154 reviews
Rating 8 - Good. 51 out of 154 reviews
Rating 6 - Okay. 29 out of 154 reviews
Rating 4 - Poor. 16 out of 154 reviews
Rating 2 - Terrible. 17 out of 154 reviews

Reviews

Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Fabulous room, lovely staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Price was great. Room was clean smelled nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, breakfast had enough options
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I got in late and reception was very friendly and helpful. Good night's sleep and a very fine breakfast.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Fizah

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend! Wonderful stay! Thank you✨
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eddress

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. This was my 4th time staying here and it was good to see friends again!
Stayed 8 nights in Mar 2023
Verified

10/10 Excellent

Qasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local shops, food masjid an transport. Staff are friendly and added convenience of money changing facility in reception which turned out to be better rate than any of the money exchange places.
Stayed 7 nights in Feb 2023
Verified

8/10 Good

Ingrid

Liked: Property conditions & facilities
It was good. Few things that you have to pay during breakfast.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

DORIS

Disliked: Amenities
Needs to be updated. It is a very old hotel. It was reasonable for a one night stay. I would not stay for more than that one night.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room with king size bed was more than adequate. However, the first night, I woke up to a leak in the bathroom ceiling and water on the floor. They did switch rooms to a comparable one and that room had minor issues and were fixed right away. Staff were attentive.
Stayed 7 nights in Aug 2022
Verified

6/10 Okay

Susan

Disliked: Cleanliness, property conditions & facilities
Hotel is tired and in need of upgrade. Construction going on next to my room. Confusing light control, not explained until I went back to front desk. Phone system had no way to call operator or front desk, which was a problem when someone tried to open my door repeatedly late at night. Would not recommend at this time.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

mounira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

total flop

les photos ne reflètent pas du tout la réalité!!! l’hôtel a très mal vieilli
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Wassim

Liked: Cleanliness, property conditions & facilities, room comfort

Desapoitment

Ha sido decepcionante, al anunciar que hay parking, pero no lo hay. En el centro de Casablanca es casi imposible aparcar en la calle. De saber que no había parking, no lo había reservado.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

MOENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
安い値段のホテルですが、ポーター（部屋に荷物を運ぶ人）がいます。部屋も清潔で、お値段以上のホテルでした。
Stayed 1 night in May 2024
Verified

6/10 Okay

Brent

.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Abdelfattah

Disliked: Staff & service, amenities, property conditions & facilities
1 ster hotel wordt niet naar klanten geluisterd en behoorlijk vies airco werkt niet ontbijt zeer matig
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Most of the things at washroom are not working properly or not at all. The staff is so unorganized that they charged me twice for city tax. One of lady with Hijab at front desk was racist towards me. I would humbly request Diwan management to teach their staff to treat guests with respect because each guest work hard to get time off and enjoy their time to the best. Thanks.
Stayed 3 nights in May 2022
Verified

10/10 Excellent

Véronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a few buseness trip days

pretty nice , good prices, calm, next to nice areas .
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Amina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Décevant

Mon séjour n a pas été satisfaisant dans cette hôtel pour prendre il n y’avait d eau chaude la chambre était froide le petit dej pas terrible bref séjour décevant
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Odin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonnes prestations en coeur de ville

J'ai passé un très bon séjour au Diwan Casablanca, aussi bien par l'accueil et le service, la taille, la propreté et le confort des chambres. Bien situé, il est facile de se divertir autant que se restaurer à proximité. Profitant de la présence d'un hammam, sauna et de la possibilité de se faire masser, j'y retournerai volontiers lors de mon prochain séjour.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

Shaoheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

General great value for stay

In general, it is a good place to stay in Casablanca, especially we booked a triple bedroom which the space and size of room is so big. The room is clean and comfortable, shower water is in very high pressure. The only thing that is not very good, but I think it's general thing in Morocco, the hotel didn't provide any bottle of water and kettle, also the breakfast did not have water as well.
Stayed 1 night in Feb 2020
Verified

8/10 Good

salem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

nice and clean hotel, customer service was excellent and room size was great! definitely recommend
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes multilinguales Personal-tolles vielfältiges Frühstück
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Eddress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property. The people are very kind and accommodating. They remembered us from previous trips and were very happy to have us back. Will stay my next trip to Casablanca.
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service
Very Large rooms. Friendly staff. Good breakfast
Stayed 1 night in Oct 2019