Casablanca hotel guide. Kenzi Hotels hotel in Casablanca, Casablanca-Settat

"We never had wifi in our room even after complaining several times. Had to call for the TV to work. We've had to go to reception just to get our cell phones to get wifi. Breakfast was okay, but tajines were covered with a very heavy lid that made it hard to get anything because there wasn't enough space to put the lid down. "

"A subpar stay. Definitely not up to global four seasons standards. Having stayed at numerous four seasons hotels all over the world, this is more like two or maybe three seasons at a maximum. A few things that led to this rating. 1) the room phone didn't work. I had to follow up multiple times over two days to have this fixed which led to multiple physical trips to reception to request anything I needed. 2) the pool didn't have changing rooms. Go and change in the toilet cubicle I was told. 3) On departure I was not helped with my luggage and had to load it in the car. This was watched by at least 5 hotel staff standing around aimlessly, none if which offered to help. Again, the hotel was fine and had all the amenities - just not nearly up to the four seasons or any five star standard I have come to expect and am paying for. I will be staying at the royal Mansoor next time."

"Everything was good and clean with the room and check in process. Restaurant manager on the rooftop was rude and dismissive, that’s the only downside."

"Staff was helpful and friendly. Except one server in restaurant. He acted like he did not want to be there. Which I do not like. Service matters most. First room had a balcony, second room faced the street. Facing the street you have to avoid as there is constant honking all night. Unless you love street noise make sure to ask for an interior room facing ocean. Some rooms are also directly above the lounge so thumping music can be heard. Room 304 was a bit small and the shower head sprayed water everywhere except at my body. Lol. All in all an easy one block walk to the beach and 60 DH cab ride to town. In fact the largest mosque on the ocean is walkable at about 3 kms. If you are here please try O’Palm restaurant on the beach. Great service, view and food. Also turn left at Main Street out of hotel, walk along the ocean for about 3/4 km. You’ll find a Boulangerie on the walkway that sells beignet for 5 DH (about .75 cents CAD), injected with jam, Nutella, etc. Sooooo good. They also do crepes, waffles and gelato. Yummy. Casablanca for ocean, city life and great people. "

"They offered an airport pick up but never send the driver. When we eventually got to the hotel and asked the receptionist who was checking us in, I was basically brushed off and ignored. The room was not as advertised. I would not go back there or recommend this hotel"

"Location is perfect for us. Breakfast had a good variety. Our balcony had a great view."

"Nice outskirts and near to hotel Only parking side is very narrow. Should be better"

"Very clean room, comfortable bed, and nice shower. the room had all of the amenities that I needed. Staff at the reception and in the restaurant were great. The breakfast was very decent. Location was excellent, right across from the Casa Voyageurs train station, and a mall within a short walking distance. "

"Not bad "