Hotel dekat Cascades of the Rockies Bookstore

"We would like to recognize Preston at the front desk of the Gateway Inn for providing truly exceptional customer service that went far above and beyond his job description. After an eight-hour drive, we arrived about four hours before the 4:00 p.m. check-in time and asked if our room—or any available room—might be ready. We even offered to pay an early check-in fee. Unfortunately, the manager at the front desk barely acknowledged us, simply said our room wasn’t ready, and told us to find...

"the hotel is being completely remodeled and when it's finished it will be really nice. as of now, it's still under construction and our room needed a few things corrected, and the site felt like a construction site and it wasn't a very pleasant experience. i think the owners should have waited until the entire project is 100% completed before opening. the room was nice though and the bed, linens and pillows were very nice."

"The cabin was cozy and efficient. It rained constantly so scenery was foggy and cloudy but Grand Lake was charming and the mountains over lakes were breathtaking. "

"Stayed for one night, all and all it was a nice stay. The only complaint I could make is that the showers are so small, you can’t move in them but the property was so pretty and welcoming. Would definitely stay here again."

"We had to check out early because the Wi-Fi was horrible, especially at night."

"Hot tub was not working properly but useable."

"Great cabin for a great stay in Grand Lake! Walking distance to the lake and all the shops and restaurants in town. The cabin was clean and had all of the essentials needed. Communication with the host and the check in process was easy."

"Cabin was clean and neat. Staff asked if we need additional bedding stuff. They City market just beside the property. Only thing they should mention clearly on listing that AC is not available and they should provide table fans instead of small fan in bedroom."

"I cannot honestly say I know anything about the property itself. When I tried to check in the owner? manager? only person there told me the internet was down so he could not check anyone in. He did say we could stay, but he did not expect internet to work for some time and was leaving to try to deal with it. He plainly wanted us to find a room elsewhere, and promised he would refund the room on Expedia as soon as he could. That was over a week ago. I have messaged through Expedia and the motel...

"The walls are paper thin. Too noisy. We cancelled our third night"